IT Business Solutions Analyst/ Sr Analyst/ Specialist/ Leader
hace 6 días
About the Role
We are seeking an experienced IT Business Solutions Analyst/ Sr Analyst/ Specialist/ Leader to join our team at Dalmine Spa. As a key member of our Information Technology department, you will play a crucial role in enhancing the operation efficiency of our commercial business processes.
Key Responsibilities
- Develop in-depth understanding of commercial business processes, focusing on customer satisfaction and efficiency.
- Work closely with user leaders across all commercial business units to ensure compliance and process improvements.
- Manage backlog of new requirements and operation issues related to commercial processes and tools.
- Coordinate commercial process and tool improvements based on efficiency and key business indicators.
- Generate functional definitions for development and test activities.
- Adopt and implement commercial tools, providing user training as needed.
- Collaborate with agile and non-agile teams to align initiatives and objectives.
Requirements
- Systems engineering or related degree.
- Experience in IT, with a focus on commercial business processes.
- Knowledge of SAP is an exclusive requirement.
About Dalmine Spa
Dalmine Spa is an equal opportunity employer, valuing diversity in employment. We are committed to creating a work environment that is inclusive and respectful of all employees.
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