Digital Commerce Operations Manager

hace 4 semanas


Ciudad de México, Ciudad de México Wing Assistant A tiempo completo
Job Summary

We are seeking a highly skilled Digital Commerce Operations Manager to join our team at Wing Assistant. This role will be responsible for managing the overall operation of our website, ensuring a seamless user experience for customers. As a key member of our e-commerce team, you will play a critical role in driving business growth and revenue through effective management of our online store.

About Wing Assistant

Wing Assistant is on a mission to redefine the future of work for companies worldwide. We aim to be the one-stop-shop for companies looking to build world-class teams and place their operations on autopilot. Our team is passionate about innovation and excellence, and we are committed to delivering exceptional results for our clients.

Salary Range

The salary for this position will be based on your experience and skills, with an estimated range of $60,000 - $80,000 per year. This is a remote job, allowing you to work from anywhere in MX and LATAM. The schedule is flexible, with 20-40 hours per week required.

Key Responsibilities

As a Digital Commerce Operations Manager, your primary responsibilities will include:

• Managing the overall operation of our website, including maintenance, updates, and troubleshooting
• Responding to customer inquiries and concerns, providing assistance with customer selections
• Optimizing product listings and content, including detailed descriptions, visual assets, and specifications
• Building customer relationships and developing partnerships with content creators, influencers, and compatible businesses
• Collaborating with internal teams on developing concepts, layouts, and promotional activities
• Setting prices in accordance with industry trends and sales strategy
• Monitoring inventory levels and coordinating with suppliers and logistics partners on stock availability and delivery
• Developing and maintaining initiatives for PPC advertisement campaigns & social media engagement

Required Skills and Qualifications

To be successful in this role, you will need to possess the following skills and qualifications:

• At least 1 year of experience in e-commerce, website maintenance, and related industries
• Experience with content, product, and inventory management
• Experience with SEO & knowledge of non-technical SEO best practices
• Skills and knowledge of Shopify, Amazon & eBay platforms
• Excellent English communication skills, both written and verbal (at least B2 levels)
• Strong copywriting and editing skills
• Experience with using Google Analytics for project management and reporting
• Proficient in MS Office, especially Excel
• Knowledge of CSS Media queries

Benefits

We offer a range of benefits to support your career growth and well-being, including:

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay
• Bonuses, Tips, and Referral Program

Location and Schedule

This is a remote job, requiring 20-40 hours per week. You must be located in MX and LATAM to apply.

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