System Administrator Expert

hace 4 semanas


Ciudad de México, Ciudad de México Kal A tiempo completo

We are seeking a talented Junior IT Systems Engineer to join our team at Kal, based in Mexico City. As a key member of our Global IT Systems Services and IT Systems Support functions, you will report directly to the Global IT Systems Manager.

This role offers a dynamic and varied workload, with a rota in place that entails one week on helpdesk (and on-call) followed by three weeks working on projects. Our ideal candidate will have a strong background in desktop and server support using Microsoft technologies.

Responsibilities will include maintaining and supporting our global user base via a ticketing system, managing our server estate (primarily Microsoft), and taking full lifecycle ownership of problem tickets. You will also be responsible for build/break-fix of consumer devices and servers, liaising with IT suppliers, and supporting and maintaining Microsoft Exchange, SQL, hardware, and software.

Aside from technical skills, our ideal candidate will possess strong communication skills, both written and verbal, and the ability to work to agreed deadlines. Fluency in English is essential, with other languages being highly desirable. If you are a flexible problem solver who is willing to take on any task and manage a wide range of ongoing projects, we encourage you to apply for this exciting opportunity with Kal.



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