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Strategic Program Manager
hace 2 meses
**Job Summary**
The Senior Program Manager will facilitate and lead strategic initiatives for large, multi-faceted projects that may be customer/division specific or company-wide. This role provides management and guidance to multi-functional project teams and/or other Project or Program Managers. The Senior Program Manager is responsible for managing and enhancing customer relationships, providing full accountability for project budgets, schedules, project management, and performance requirements for enterprise-level projects.
**Key Responsibilities**
- Ensure all project requirements and/or objectives are correctly gathered, understood, and properly translated for execution.
- Build teams to address project goals and objectives for multiple and/or enterprise-level projects.
- Collaborate with customers (internal or external) from requirements gathering through product acceptance stages.
- Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.
- Review project schedules with functional project managers and project coordinators assigned to projects.
- Provide guidance and motivation to project teams to successfully achieve project goals and corporate initiatives.
- Communicate project objectives in terms of overall strategic business objectives.
- Serve as an interface with customers, vendors, stakeholders, and project sponsor(s).
- Devise creative solutions to critical customer and user needs.
- Manage the development of project plans with a focus on achievement of project goals and corporate initiatives, including project-specific Key Performance Indicators (KPI's) or metrics.
- Monitor projects' Key Performance Indicators (KPI) and manage the work within scope, quality, time, and cost constraints.
- Obtain and summarize current project information and milestone status versus project performance baseline.
- Drive project/program tasks to completion in accordance with the project schedule.
- Coordinate the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks.
- Manage resource capacity and time tracking allocated to enterprise-level projects.
- Perform financial management and analysis of costs for enterprise-level projects and programs, including Capital Expenditures Requests (CER's), travel, training, resources allocation, and other project-related costs.
- Forecast project budget and labor needs for current and future site needs.
- Remain accountable for overall project success, including cost, schedule, quality, and scope management.
- Balance the cost, schedule, and time-frames against the enterprise-level project requirements.
- Report project status, issues, and implemented solutions as well as evaluations and assessments of the results.
- Provide leaders with updates, including greatest opportunities for improvement.