Junior Data Center Operations Specialist

hace 1 semana

Ciudad de México, Ciudad de México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

About Us

At Marsh McLennan, we're a leading professional services firm that advises clients in 130 countries on risk, strategy, and people. With annual revenue of over $20 billion, we help our clients navigate an increasingly dynamic and complex environment through four market-leading businesses.

Our Benefits Package

We offer a competitive salary with a range of benefits above and beyond those provided by law, including a comprehensive healthcare plan, employee-friendly policies, and flexible benefits packages to suit your needs and lifestyle.

Job Description

We're seeking a Junior Data Center Operations Specialist to join our team at MX003 Marsh And Mclennan Servicios S.A. De Cv. As a key member of our operations team, you will be responsible for providing continuous and consistent management reporting on the status of issues, actions, and resolutions.

Your Responsibilities

  • Manage severity 1 incident calls and report to appropriate management and teams
  • Provide technical support for all systems and applications hosted in the Global Data Centers, ensuring all systems are managed and that all support services are meeting defined business service levels for Network, Server and Cyber Security
  • Maintain patching compliance to avoid risks of system outages or compromised data
  • Communicate ideas and information effectively via oral and written communication to globally diverse audiences
  • Assist with operational and infrastructure related projects for related to server, network and cyber initiatives
  • Monitor assigned incident queues and change queues in ITSM system
  • Monitor ticketing queues for regular turnover up-dates on a daily basis
  • Review incidents, changes and requests for updating and escalation
  • Adapt and adjust to changing priorities both independently and in a team
  • Monitor strict compliance in accordance with MMC Technical standards, policies and procedures
  • Provide escalation of severity 1 issues to management timely and appropriately

Your Qualifications

  • Associates's degree in computer or network science or related field from an accredited college/university or equivalent combination of education, training, and experience
  • 2-5+ years hands on experience in a technical infrastructure operations/data center environment
  • Network support – Cisco, PaloAlto , Aruba, F5 etc...
  • Server OS support – Windows, Linux, Container Support
  • Data Circuit Vendor Support
  • Application and Load-balancer support
  • Firewall rule support, troubleshooting, adds, and removals (PaloAlto Support a +)
  • Knowledge of ticketing systems and monitoring applications
  • Knowledge of backup technologies
  • Experience with Change Control Ticketing (ServiceNow experience a +)
  • Experience with Incident Reporting and Ticketing (ServiceNow experience a +)

What Makes You Stand Out?

  • Understanding varied and diverse platforms and technologies Server, Network, and Cyber Security
  • Remote access experience working in a fast-paced data center environment
  • Ability to understand server application down impact and manage all issues to resolution
  • Ability to understand Network down impact and manage all issues to resolution
  • Ability to understand Cyber Operations impact and manage all issues to resolution
  • Understand and follow established processes and procedures
  • Ability to manage/run conference calls on technical severity issue with varying levels of personnel
  • Understanding of incident management and escalation process
  • Strong process and service delivery principles

Salary Information

The estimated salary for this position is approximately $60,000 per year, based on industry standards and location.

  • Data Center Operations Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

    At MX003 Marsh And Mclennan Servicios S.A. De Cv, we are seeking a highly skilled Data Center Operations Specialist to join our team.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment, where you will be responsible for providing technical support for all systems and applications hosted in our Global Data Centers.As...

  • Data Center Operations Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México MX003 Marsh And Mclennan Servicios S.A. De Cv A tiempo completo

    Job OverviewMX003 Marsh And Mclennan Servicios S.A. De Cv is seeking a highly skilled Data Center Operations Specialist to join our team.About the RoleThis is a fantastic opportunity for an experienced professional to take on a challenging role and make a significant impact in our organization.ResponsibilitiesProvide continuous management reporting on issue...

  • Marketing Operations Data Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Zendesk A tiempo completo

    {"Job Title: Marketing Operations Data Specialist"} Job Description At Zendesk, we are seeking a highly skilled Marketing Operations Data Specialist to join our Global Marketing Operations team. As a key member of our team, you will play a critical role in managing our marketing technology stack and ensuring high-quality data is maintained. About the...

  • Data Center Safety Specialist

    hace 3 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Amazon Data Services MX, S. de A tiempo completo

    At Amazon Data Services MX, S. de, we are looking for a skilled Data Center Safety Specialist to join our team in Queretaro, Mexico. As a key member of our infrastructure services team, you will be responsible for advancing safety culture and improving the health and safety of our data centers.This is an exciting opportunity to work with a world-class team...

  • Data Management Specialist, Financial Operations

    hace 2 semanas

    Ciudad de México, Ciudad de México 332 Discovery Networks Mexico S. de R.L. de C.V. A tiempo completo

    About Us332 Discovery Networks Mexico S. de R.L. de C.V. is a leading media and entertainment company that offers a dynamic work environment with exciting opportunities for growth and development.We are seeking a highly skilled Data Management Specialist, Financial Operations to join our team in Mexico City. This role plays a critical part in ensuring the...

  • Data Center Operations Specialist

    hace 3 días

    Santiago de Querétaro, Querétaro de Arteaga, México Rm Staffing B.V. A tiempo completo

    About Rm Staffing B.V.We are a leading provider of IT solutions and services, working with clients across the globe. Our mission is to deliver expert technical support and services that meet the needs of our clients.Job OverviewAs a Freelance Data Center Technician, you will be responsible for providing on-demand support to our data centers. This includes...

  • Data Architect Specialist

    hace 2 semanas

    Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    About NTT DATA ServicesNTT DATA is a leading provider of digital and AI infrastructure. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.Job Title: Data Architect SpecialistWe are seeking an experienced Data Architect Specialist to join our team in Guadalajara, Mexico. As a...

  • Senior Business Operations Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México NTT DATA A tiempo completo

    Job OverviewWe are seeking a seasoned Senior Business Operations Specialist to join our team in Mexico City, Mexico.About the RoleThis critical position plays a key role in supporting the success of our sales and account management teams by optimizing processes, improving operational efficiency, and driving strategic initiatives. As a Senior Business...

  • Data Center Operations Manager

    hace 4 semanas

    Ciudad de México, Ciudad de México Google A tiempo completo

    Job SummaryWe are seeking an experienced Hardware Infrastructure Manager to join our team at Google. The successful candidate will be responsible for managing a team of technical staff to ensure the smooth operation of our data centers.ResponsibilitiesOversee the computing hardware and networking operations of a data center site.Hire, coach, and develop a...

  • Account Operations Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México NTT DATA Services A tiempo completo

    About the RoleWe are seeking an Account Operations Specialist to join our team in Mexico City, Mexico. This is a critical role that involves supporting the success of our sales and account management teams by optimizing processes, improving operational efficiency, and supporting market strategies.Key ResponsibilitiesReporting, Insights & Governance:Support...

  • Data Center Capacity Optimization Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Equinix A tiempo completo

    About EquinixWe are the world's digital infrastructure company, operating over 250 data centers across the globe. Our trusted platform enables organizations to access all the right places, partners, and possibilities to scale with agility and speed.Maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to...

  • Cloud Infrastructure Expert

    hace 3 semanas

    Ciudad de México, Ciudad de México Microsoft A tiempo completo

    About the RoleWe are seeking an experienced Cloud Infrastructure Expert to join our Data Center Operations team at Microsoft. As a key member of this team, you will play a critical role in delivering high-quality services and ensuring the smooth operation of our cloud infrastructure.

  • Security Operations Center

    hace 2 semanas

    Ciudad de México, Ciudad de México 0360 BSS Mexico A tiempo completo

    Job Title: Security Operations Center (SOC) SpecialistEstimated Salary: $90,000 - $120,000 per year.About 0360 BSS MexicoWe are a leading company in the development of innovative skin and body care products. Our commitment to excellence drives us to provide high-quality products that cater to the diverse needs of our customers. We believe in creating a...

  • Data Center Inventory Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Microsoft A tiempo completo

    Job SummaryAs a Data Center Inventory Specialist at Microsoft, you will play a key role in delivering the core infrastructure and foundational technologies for our cloud services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. This position involves performing cycle audits, executing incoming/outgoing deliveries, coordinating...

  • Data Center Infrastructure Expert

    hace 3 semanas

    Ciudad de México, Ciudad de México Dhara Consulting Group A tiempo completo

    About the RoleWe are seeking an experienced Data Center Infrastructure Expert to join our operations team at Dhara Consulting Group.

  • Data Engineer

    hace 7 días

    Ciudad de México, Ciudad de México Nortal A tiempo completo

    About the RoleWe are seeking a highly skilled Data Engineer - Data Pipeline Specialist to join our team at Nortal. As a key member of our data engineering team, you will play a crucial role in designing, building, and maintaining robust data pipelines that support our business operations.This is an excellent opportunity for a motivated individual with strong...

  • Data Center Operations Manager

    hace 1 mes

    Santiago de Querétaro, Querétaro de Arteaga, México Alibaba Cloud A tiempo completo

    Data Center Operations Manager - QuerétaroWe are seeking a skilled Data Center Operations Manager to oversee the daily operations and maintenance of our data center facilities in Querétaro. The successful candidate will be responsible for ensuring maximum uptime, efficiency, and availability while adhering to industry best practices and regulatory...

  • Executive Osc Data Operations Specialist

    hace 3 semanas

    Ciudad de México, Ciudad de México Hotelbeds A tiempo completo

    Job OverviewWe are seeking a highly organized and detail-focused Executive Osc Data Operations Specialist to support our hotel contracts, supplier information, and content management processes. This role will involve collaborating with various business functions to ensure accurate and timely data entry, adhering to established service targets and quality...

  • Data Center Operations Specialist

    hace 2 semanas

    Santiago de Querétaro, Querétaro de Arteaga, México Microsoft A tiempo completo

    OverviewThis role is an exciting opportunity to work in a state-of-the-art data center environment, developing your skills and knowledge in data center operations and infrastructure management.You will be responsible for performing diagnostics and troubleshooting, identifying issues quickly and replacing faulty components with minimal disruption to customers...

  • Data-Driven Fraud Operations Specialist

    hace 4 semanas

    Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completo

    Citigroup Inc. is seeking a highly skilled Data-Driven Fraud Operations Specialist to join our team.About the RoleThis intermediate-level position plays a crucial role in contributing to the development of fraud management policies, processes, and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall...