Beach Ambassador

Job Summary

We are seeking a highly motivated and enthusiastic Beach Ambassador to join our team at the St. Regis Kanai Resort in Riviera Maya. As a Beach Ambassador, you will be responsible for promoting a fun and relaxing atmosphere for guests in all recreational activities and areas.

Key Responsibilities

• Promote a fun and relaxing atmosphere for guests in all recreational activities and areas.
• Provide information to guests about available recreation facilities, activities, lessons, and equipment.
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Oversee activity in the recreational facility, respond appropriately in accordance with local operating procedure in the event of an emergency, and provide assistance to injured guests until the arrival of emergency medical services.
• Obtain, fold, and stack towels according to company procedures.
• Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

About Marriott International

Marriott International is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties in 131 countries. We are committed to delivering exceptional guest experiences and creating opportunities for our associates to grow and develop their careers.