Electronic Support Specialist

hace 1 semana


Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo
Arrow Electronics, Inc.

About the Role

We are seeking an Electronic Support Specialist to join our team at Arrow Electronics, Inc. in Guadalajara, Mexico. In this position, you will play a crucial role in providing exceptional customer service and support to our clients.

About Us

As a leading technology solutions provider, Arrow Electronics, Inc. brings innovative solutions to various markets worldwide. Our team is committed to delivering top-notch services and expertise across the entire product lifecycle.

Job Description

The successful candidate will be responsible for:

  • Resolving post-sales issues and problems with suppliers and internal departments;
  • Serving as a liaison between Arrow's resources, suppliers, and customers;
  • Attending and leading supplier quality calls, setting internal action plans, and communicating with account team members;

Requirements

To excel in this role, you will need:

  • A 4-year degree in a relevant field;
  • 2-4 years of experience in electronic industry customer support, planning, procurement, or related fields;
  • Intermediate to advanced knowledge of Microsoft Excel;
  • Excellent verbal and written communication skills, with fluency in English;

Compensation and Benefits

We offer a competitive financial compensation package, including:

  • A monthly salary range of $21,191.67 - $24,750.00 MXN;
  • 30 days of Christmas bonus;
  • 40% vacation premium;
  • 12 vacation days plus 2 floating days;
  • Vision and dental assistance;
  • Life insurance;
  • Healthcare insurance;
  • 10% Food/Pantry Vouchers;
  • Restaurant Vouchers;
  • 13% Savings Fund;
  • Growth Opportunities;

Work Arrangement

This is a full-time position with a hybrid work arrangement: 3 days in office and 2 days from home.



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