Electronic Support Specialist
hace 1 semana
About the Role
We are seeking an Electronic Support Specialist to join our team at Arrow Electronics, Inc. in Guadalajara, Mexico. In this position, you will play a crucial role in providing exceptional customer service and support to our clients.
About Us
As a leading technology solutions provider, Arrow Electronics, Inc. brings innovative solutions to various markets worldwide. Our team is committed to delivering top-notch services and expertise across the entire product lifecycle.
Job Description
The successful candidate will be responsible for:
- Resolving post-sales issues and problems with suppliers and internal departments;
- Serving as a liaison between Arrow's resources, suppliers, and customers;
- Attending and leading supplier quality calls, setting internal action plans, and communicating with account team members;
Requirements
To excel in this role, you will need:
- A 4-year degree in a relevant field;
- 2-4 years of experience in electronic industry customer support, planning, procurement, or related fields;
- Intermediate to advanced knowledge of Microsoft Excel;
- Excellent verbal and written communication skills, with fluency in English;
Compensation and Benefits
We offer a competitive financial compensation package, including:
- A monthly salary range of $21,191.67 - $24,750.00 MXN;
- 30 days of Christmas bonus;
- 40% vacation premium;
- 12 vacation days plus 2 floating days;
- Vision and dental assistance;
- Life insurance;
- Healthcare insurance;
- 10% Food/Pantry Vouchers;
- Restaurant Vouchers;
- 13% Savings Fund;
- Growth Opportunities;
Work Arrangement
This is a full-time position with a hybrid work arrangement: 3 days in office and 2 days from home.
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