NA Credit Portfolio Manager

hace 2 semanas


Ciudad de México, Ciudad de México Dupont A tiempo completo

At DuPont, we're dedicated to empowering innovation and making a positive impact on the world. With our commitment to sustainability and customer satisfaction, we strive to create a better future for all.

About Us

We're a premier multi-industrial company with a collaborative spirit, working on things that matter. Our purpose is to provide essential innovations that help people thrive. We're excited about our plans to separate into three industry-leading companies, creating focused businesses with distinct investment profiles.

Job Overview

We're seeking a Credit Specialist located in Punto Polanco, MX. As a key member of our NA Collections team, you'll manage and coordinate activities related to collections between our company and clients in this region. Your goal will be to ensure collection efforts are accomplished, prevent order referrals, and maintain strong relationships between Customer Service and the business.

Your Responsibilities Will Include:

  • Managing a portfolio to achieve collection goals, preventing any order referrals.
  • Maintaining a good relationship between Customer Service and the business, collaborating with the team to resolve issues.
  • Providing timely reports and follow-ups to our internal control team in India for reconciliation purposes.
  • Supporting requests for evidence during internal or external audits as needed.
  • Leading monthly meetings with the commercial team to discuss collection activities.

Qualifications and Requirements

  • Bachelor's degree or equivalent required.
  • Proven ability to build and maintain strong relationships with internal and external customers.
  • Customer satisfaction-oriented approach.
  • Excellent interpersonal, oral, and written communication skills in English.
  • Proven analytical skills, including data analysis and interpretation.
  • Demonstrated flexibility and adaptability in a dynamic team environment.
  • SAP proficiency is necessary.

Estimated Salary: $65,000 - $85,000 per year



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