Customer Service Specialist

hace 5 días


Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completo
Job Description

Mitsubishi Electric Automation, Inc. (MEAU) is seeking a highly skilled Customer Service Specialist to join our team.

About the Role

This is an excellent opportunity for a customer-focused individual to provide exceptional support to MEAU customers, regional sales personnel, and field service technicians.

Key Responsibilities
  • Provide timely and professional communication to customers regarding order status, product availability, and list price inquiries.
  • Create and process customer returns in a fast and accurate manner.
  • Process daily orders and monitor order status to ensure efficient delivery.
  • Manage customer sales order files and maintain accurate records.
  • Assist with special projects as needed and perform other job functions assigned by management.
Requirements
  • Bachelor's degree in Business Administration or International Business, or equivalent work experience.
  • 2-5 years of experience in customer service and posting sales.
  • Excellent communication and interpersonal skills, including proficiency in English and Spanish.
  • Ability to multitask and manage multiple priorities in a fast-paced environment.
  • Proficiency in database and order entry systems, such as SAP.
  • Strong organizational and time management skills.
Estimated Salary Range

$55,000 - $65,000 per year, depending on location and experience.



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