Operational Account Support Specialist
hace 5 días
Job Overview
We are seeking an experienced Sales Ops Specialist to provide operational support to our Key Accounts Managers, ensuring the successful management of assigned accounts and exceptional client satisfaction.
Main Responsibilities:
- Quality control of Statements of Work to guarantee accuracy and adherence to company standards.
- Collaborate with cross-functional teams to develop and implement effective Request for Information (RFI) and Request for Proposal (RFP) processes.
- Conduct market and company research to maintain up-to-date lists and competitive profiles, driving business growth and informed decision-making.
- Assist in strategic account planning, aligning with company goals and objectives.
- Provide meeting preparation and conference support, including webex and deck assistance to ensure seamless presentations and meetings.
- Develop and maintain relationships with client contacts and internal administrators, fostering open communication and cooperation.
- Design new templates for GTM needs, such as business reviews, sales decks, and proposals, enhancing our visual identity and presentation quality.
- Establish and maintain standards for templates, marketing decks, and client-facing documents to ensure consistency and professionalism.
Requirements:
- Bachelor's Degree from a reputable institution.
- Completed Commercial apprenticeship or 2-3 years of experience in an Administrative role would be advantageous.
- Preference given to candidates with Finance/Sales Operations background and relevant industry experience.
- Proficiency in Excel is essential, with knowledge of SAP and SFDC or other CRM systems being a valuable asset.
- Strong team player with excellent communication skills, flexibility, and adaptability in a dynamic work environment.
Compensation and Benefits:
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