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Cloud Infrastructure Specialist
hace 1 mes
We are seeking a skilled Cloud Infrastructure Specialist to join our IT Infrastructure team at DAC Beachcroft LLP. This full-time, hybrid role is based in our Bristol office and offers a 12-month fixed-term contract.
The successful candidate will provide subject matter expertise on infrastructure technologies, monitor and maintain our infrastructure, and provide 3rd line technical support for hardware and applications.
Key responsibilities include implementing new applications and systems, managing monitoring and optimisation of system performance, and reviewing capacity requirements.
The ideal candidate will have 3+ years' experience in a 3rd line infrastructure role, expert knowledge of Microsoft InTune and Azure Virtual Desktops, and strong skills in Microsoft Server operating systems and core applications.
We are a Disability Confident employer and guarantee to interview anyone with a disability, long-term health condition, or neurodiversity whose application meets the essential criteria.
We offer a supportive culture, flexible working, and a range of benefits. If you're passionate about cloud infrastructure and want to work with a leading international legal business, apply now
Key Responsibilities- Provide 3rd line technical support for hardware and applications
- Implement new applications and systems
- Manage monitoring and optimisation of system performance
- Review capacity requirements
- Document and maintain configuration for the design, configuration, routines, processes, and tools
- Identify areas for improvement and recommend solutions
- Ensure IT continuity plans, technology, and tools safeguard data integrity, security, and access
- Plan and prioritise work to ensure deadlines and targets are met
- Liaise with technical and non-technical professionals to resolve issues
- Document all new systems and changes to existing systems
- Ensure compliance with DAC Beachcroft's information security policies, standards, and procedures
- Support information security risk assessments within IT Service Delivery
- Proactively identify and report security risks to the Information Security team
- Act as an escalation point for difficult or complex incidents
- Ensure incidents are dealt with according to customer and priority needs
- Understand the business and its objectives
- Co-ordinate with teams within IT to ensure service outages are correctly communicated to the business or affected users
- Work with the problem management team or other virtual teams as required
- Represent Infrastructure at team, department, and supplier meetings
- Develop and maintain knowledge and skills and keep up-to-date with new processes, procedures, and developments
- Attend training to develop relevant knowledge and skills
- Handle confidential information in line with the firm's data security protocols
- Take ownership of any other tasks and responsibilities required
- Subject matter expert for all aspects of Microsoft InTune Laptop operating system and application deployment
- Expert for all aspects of Azure Virtual Desktops (AVD) design, deployment, maintenance, and lifecycle management
DAC Beachcroft LLP is a leading international legal business with over 3,000 colleagues and a diverse range of capabilities. We're market leaders in insurance, health, and real estate but with a full-service offering, including growing Financial Services and Tech capabilities.
We are a fast-growing international business with offices around the globe. In addition to our 11 UK offices, we also have offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Argentina, Chile, Colombia, Mexico, Peru, and Miami, plus a broad network of affiliations across the globe.
We pride ourselves on our supportive, approachable culture. We are trusted, appreciated as individuals, and embraced as part of a team. At DACB, we don't just accept your differences, we celebrate and advocate for them. Our strength comes from your diverse ideas and bringing the 'whole you' to work.
