Global Operations Leader in Sales and Marketing Excellence

hace 4 semanas


Xico, México Salesforce A tiempo completo
About Salesforce

We're a customer-centric company that empowers businesses to innovate and grow with our AI-powered CRM platform.

This role is part of our Global Business Services team, which supports the delivery of high-quality services to our customers worldwide.

Job Description

As a Global Operations Leader in Sales and Marketing Excellence, you'll be responsible for driving operational performance and excellence within our Sales and Marketing functions.

You'll lead a portfolio of transformational projects/programs, partner with cross-functional teams, and develop a team of global shared services employees.

Your impact will be measured by your ability to execute day-to-day operational deliverables, drive business outcomes, and improve processes.

  • Act as a day-to-day escalation point for all supported business units.
  • Owning and ensuring execution of SLAs, customer satisfaction, and metrics for supported processes.
  • Partnering with GBS BI to prepare operational/executive weekly/monthly/quarterly/ad-hoc reports.
  • Identifying and prioritizing continuous improvement and 'innovations' suggestions.
Requirements

To succeed in this role, you'll need:

  • 7+ years of professional Global Operations experience in Shared Services with a focus on Sales, Marketing, Professional Services, Customer Success, and/or Renewals processes.
  • Excellent spoken and written communication and receptive listening skills.
  • A strong understanding of business and system analysis, including root cause analysis and process modeling methodologies.
  • Proficiency in Google products (Gdoc, Sheet, Hangout, etc.).
  • Strong analytical and problem-solving skills.
Preferred Requirements

While not mandatory, having an understanding of one or more of the following functions/domains would be beneficial:

  • Sales Planning
  • Territory Operations
  • Lead to Cash
  • Deal Lifecycle
  • Data Quality and Analytics
Estimated Salary Range: $120,000 - $180,000 per year
  • Strategic Operations Lead

    hace 3 semanas


    Xico, México Salesforce A tiempo completo

    About the RoleWe are seeking a highly skilled Strategic Operations Lead to join our team at Salesforce, driving global excellence in operations management. This is an exceptional opportunity for a seasoned professional to lead operational performance and objectives specifically focused within Sales and Marketing functions.Key Responsibilities:Lead day-to-day...


  • Xico, México Medtronic A tiempo completo

    About the Role: We are seeking an experienced Strategic Sales Leader to join our team at Medtronic. As a key member of our commercial operations, you will be responsible for developing and implementing global operating plans to support product launches and achieve desired sales results.Key Responsibilities:Develop and execute strategic field activities to...


  • Xico, México Gsk A tiempo completo

    GSK seeks a highly skilled Strategic Sales Excellence Leader to join our team in Mexico - Federal District. The ideal candidate will have a strong background in Training and Development, with experience in the Commercial area of High Specialty.About GSK:GSK is a global biopharma company dedicated to uniting science, technology, and talent to get ahead of...


  • Xico, México Advanced Accelerator Applications (Italy) - S... A tiempo completo

    At Advanced Accelerator Applications (Italy) - S.p.A, we are seeking an exceptional Global Commercial Excellence Leader to join our team. This role will be responsible for driving business growth and excellence across various markets.Key Responsibilities:Develop and implement commercial strategies to drive sales growth and revenue expansionLead...


  • Xico, México Zendesk, Inc. A tiempo completo

    Zendesk, Inc. is a leader in customer service software.About the RoleAs Global Email Marketing Operations Director, you will oversee all aspects of email marketing operations, including strategy, execution, and innovation. You will lead a team responsible for delivering efficient, engaging, dynamic, and personalized communications to our global prospects and...

  • Global Sales Strategist

    hace 1 semana


    Xico, México Coopervision A tiempo completo

    OverviewCooperVision is a global leader in the contact lens industry, dedicated to helping people see better every day. To achieve this goal, we rely on a talented team of professionals with diverse skills, from scientists and researchers to manufacturing and operations experts, sales, and marketing specialists.About the RoleWe are seeking an experienced...

  • Strategic Sales Leader

    hace 3 semanas


    Xico, México Global Yo A tiempo completo

    Global Yo is seeking a highly skilled Strategic Sales Leader - Americas to join our team. As a key member of our sales organization, you will be responsible for driving business growth and revenue expansion in the Americas region.About the Role:The Strategic Sales Leader - Americas will develop and execute comprehensive sales strategies that align with our...


  • Xico, México Pepsico A tiempo completo

    About the RoleAre you an accomplished project management professional looking to drive operations excellence at PepsiCo? We are seeking a skilled Transformation Leader to join our team and lead the way in improving our services. This is an exciting opportunity to make a meaningful impact on our business.


  • Xico, México Vertiv Group Corp A tiempo completo

    About the RoleWe are seeking a seasoned Sales Operations expert to lead our sales enablement efforts in Latin America. As Global Sales Enablement Strategist, you will develop and execute strategies that drive sales growth across the region.With 10-15 years of experience in sales operations, sales, or marketing, you will leverage your expertise to create...


  • Xico, México Qualtrics A tiempo completo

    About the RoleAt Qualtrics, we create software that helps organizations deliver exceptional frontline experiences. We are seeking a Sales Operations Manager to enable our global expansion by leading a new team in Mexico City.Key ResponsibilitiesManage a team of sales operations professionals and develop their skills to support global teams effectivelyDrive...


  • Xico, México Lilly A tiempo completo

    Job OverviewWe are seeking a skilled Marketing Operations and Compliance Specialist to join our team at Lilly. This is an exciting opportunity to work in a dynamic environment where you will play a crucial role in promoting operational excellence across our regional operations.About the RoleAs a Marketing Operations and Compliance Specialist, you will...

  • Sales Leader

    hace 4 semanas


    Xico, México Under Armour A tiempo completo

    Job SummaryWe are seeking an experienced Sales Keyholder to join our team at Under Armour. As a Sales Keyholder, you will be responsible for driving sales and retail operations in our store.Key Responsibilities:Contribute to the achievement of store profitability and KPI targets by effectively performing responsibilities as a leader on duty.Provide customer...


  • Xico, México Marriott International, Inc A tiempo completo

    **Job Summary**The Sales and Marketing Manager will be responsible for proactively soliciting and handling sales opportunities. Ensuring business is turned over properly and in a timely fashion for proper service delivery is key to success in this role.**Key Responsibilities**Assists in leading all day-to-day activities related to sales with a focus on...


  • Xico, México Didi Global A tiempo completo

    Role OverviewWe are seeking an experienced Commercial Ops Manager to oversee two critical teams: the Sales Effectiveness team and the Portfolio Efficiency team.Key ResponsibilitiesSetting strategic direction and ensuring operational excellence in sales processes and tools.Developing and implementing strategies to enhance sales effectiveness, focusing on...


  • Xico, México Intel A tiempo completo

    **Job Summary:**We are seeking a highly motivated and organized Sales and Marketing Analyst to join our team at Intel. As a Channel and Sales student worker, you will play a key role in supporting our sales activities and working closely with sellers and marketers.**Responsibilities:Data analysis and reporting to inform sales strategiesAssist with...

  • Sales Operations Analyst

    hace 3 semanas


    Xico, México General Motors A tiempo completo

    About Us">General Motors, a world leader in innovation and sustainability, is seeking a highly skilled Sales Operations Analyst to join our team.Our Vision">A world with Zero Crashes, Zero Emissions, and Zero Congestion - we're committed to making this vision a reality. As a Sales Operations Analyst at General Motors, you'll play a critical role in driving...

  • Global Marketing Director

    hace 3 semanas


    Xico, México Hasbro A tiempo completo

    Job SummaryWe are seeking an exceptional Brand Manager to lead our marketing efforts and drive business growth. As a key member of our team, you will be responsible for developing and implementing innovative marketing strategies that enhance brand value, awareness, and market share.About the RoleThis is a full-time position based in our global headquarters....


  • Xico, México Marriott International, Inc A tiempo completo

    Job Title:Global Marketing Operations CoordinatorJob Type: Full-timeSalary: $65,000 - $85,000 per yearJob Description:This role is responsible for supporting the development and execution of marketing plans across multiple channels.The ideal candidate will have a strong background in marketing operations, with experience in project management, data analysis,...


  • Xico, México Hsbc A tiempo completo

    About the RoleWe are seeking an exceptional Operations Excellence Manager - Global Trade Control to drive operational excellence across our business globally. This role involves managing primary objectives, achieving process consolidation and simplification, and continuous improvement.The successful candidate will be responsible for managing operational,...


  • Xico, México Kone A tiempo completo

    Founded in 1910, KONE is a global leader providing elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle.Our mission is to improve the flow of urban life and make our world's cities better places to live by providing innovative solutions that help...