Cloud Infrastructure Engineer

hace 3 semanas


Guadalajara, Jalisco, México dbschenker A tiempo completo

Company Overview

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DB Schenker is a global logistics company that connects the world. With over 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives, and skills.

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Job Summary

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We are seeking a highly skilled Cloud Infrastructure Engineer to join our IT team in Guadalajara, Mexico. As a key member of our cloud support team, you will be responsible for supporting DB Schenker's cloud environments based on a multi-hybrid-cloud architecture using global support processes and tools.

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Responsibilities

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  1. ">
  2. Maintain stable service operation within time zone">
  3. Perform regular monitoring, verifying and reviewing of managed resources status">
  4. Perform preliminary investigation and provide possible workaround applied to customer incidents">
  5. Perform continuous support for customer service requests, incl. new provision, build, configuration based on service catalogue following the given SOPs">
  6. Defer and gather respective incidents and report as problem to engineering level">
  7. Maintain and track SLAs in incident management, escalate when needed">
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Requirements

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Competences:

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  • ">
  • Customer and service orientation">
  • Ability to work effectively across diverse organizations, groups and functions">
  • Flexible thinker able to operate in a changing environment">
  • Fluent Business English (written and spoken)">
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Benefits

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At DB Schenker, you can expect a competitive salary of $60,000 - $80,000 per year, depending on your experience and qualifications. Additionally, you will receive a generous benefits package, including:

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  • ">
  • Generous and additional vacation and yearly bonus schemes">
  • Financial savings and various insurance options">
  • Grocery & restaurant vouchers">
  • Flexible & hybrid working models">
  • Global & multicultural environment: Collaborate with colleagues all around the world">
  • Language courses">
  • Mentorship, career program & development opportunities">
  • Learning & education programs">
  • Mental health & support initiatives">
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Why Join Us?

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At DB Schenker, we offer a dynamic and supportive work environment that allows you to grow and develop your skills. Our commitment to diversity and inclusion means that we welcome candidates from all backgrounds and perspectives. If you are passionate about technology and want to make a difference in the logistics industry, we encourage you to apply for this exciting opportunity.

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About Us

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DB Schenker is committed to a diverse and inclusive workplace. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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