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Receptionist for Luxury Spa Services
hace 1 día
Quintana Roo, México Marriott International, Inc A tiempo completo**Job Summary**Combine your exceptional customer service skills and passion for the spa industry to deliver an unforgettable experience for our guests. As a Receptionist for Luxury Spa Services, you will be the first point of contact for our visitors, ensuring a warm and welcoming atmosphere from the moment they arrive.**Key Responsibilities**Manage spa...
Spa Receptionist
hace 2 meses
Quintana Roo, México
Marriott International, Inc
A tiempo completo
{"h1": "Spa Receptionist Job Description", "p": "At Marriott International, we are committed to delivering exceptional experiences for our guests. As a Spa Receptionist, you will play a key role in ensuring that our guests receive the highest level of service and attention. Your responsibilities will include scheduling services, confirming appointments, and providing general spa orientation to guests. You will also be responsible for promoting and selling spa services, processing guest payments, and maintaining a secure and organized workspace.If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
**Key Responsibilities:**
* Schedule services for individuals and large groups using spa/salon reservations software system
* Confirm scheduled services with guests and answer questions about available services
* Update the reservations/cancellations list throughout the day and inform providers of last-minute changes
* Check in guests for appointments and provide general spa orientation
* Promote and sell spa services
* Process guest payments and obtain payment authorization as needed
* Maintain a secure and organized workspace
**Requirements:**
* High school diploma or equivalent required
* 1 year of customer service experience preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask
* Basic math skills and accuracy with handling cash and credit transactions
**What We Offer:**
* Competitive salary and benefits package
* Opportunities for career growth and development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance
**Marriott International is an Equal Opportunity Employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
**About Us:**
Marriott International is a global hospitality leader with over 7,000 properties in more than 131 countries. We are committed to delivering exceptional experiences for our guests and creating opportunities for our associates to grow and develop their careers.
**Join Our Team:**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
**Contact Us:**
For more information about this role or to apply, please visit our website at [www.marriott.com/careers](http://www.marriott.com/careers).
**Equal Opportunity Employer:**
Marriott International is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.
**Disclaimer:**
Marriott International is not responsible for any errors or omissions in this job description. We reserve the right to modify or withdraw this job description at any time without notice.
**Note:**
This job description is not a contract and does not create any employment contract between Marriott International and the applicant.
**Marriott International, Inc.**
**All rights reserved.**