Service Agent

About the RoleWe are looking for a customer-focused Customer Service Agent to provide exceptional service to our guests. As a Reservations Specialist, you will be the first point of contact for many of our visitors and will play a crucial role in shaping their experience.Responsibilities:Respond to reservation inquiries and make bookings as neededAssist with...

LM051: Retail Service AgentApply locations: FXE-LAC/MXCUNP/CUNP Playa del CarmenTime type: Full timePosted on: Posted 3 Days AgoTime left to apply: End Date: April 7, 2025 (27 days left to apply)Job requisition id: RC747918WelcomeWelcome to FedEx Express Latin America and Caribbean Division Employment Opportunities Site FedEx is widely acknowledged as a...

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.General Job...

About the Role: We are seeking an experienced Reservation Agent to join our team at Climbing Mountains. As a key member of our reservation team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.The ideal candidate will have excellent communication skills, the ability to work in a...

About FedEx Express MéxicoWe are honored to be recognized as a great place to work, a technology innovator, and one of the world's most admired and respected companies.FedEx is consistently named among the World's most valuable and admired brands. We strive to deliver excellent customer experiences by providing timely and reliable services.Job Summary:This...

¿Te apasiona brindar un servicio excepcional y crear experiencias memorables?Royal Elite Vacation Club está buscando un nuevo Agente de Customer Service para unirse a nuestro equipo en el Call Center de Playa del Carmen.Atenderás a nuestros socios a través de llamadas, correos y chat, orientándolos sobre su membresía, apoyándolos con sus reservaciones...

About UsWe're a leading logistics provider dedicated to delivering exceptional customer experiences. Our team is passionate about innovation, customer satisfaction, and community engagement.Key Responsibilities:Perform customer service and administrative duties, including cash handling and inventory management.Provide excellent customer service, ensuring...

Join to apply for the Agente de Reservaciones role at Climbing MountainsPosition Summary:Process all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine appropriate room type.Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to...

OverviewFedEx Express México offers exciting career opportunities in a dynamic and fast-paced environment. As a Sales and Service Agent, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Main Responsibilities:Deliver outstanding customer service, responding to customer inquiries, resolving issues promptly,...

We've organized 100's of destination weddings, group getaways, family vacations, and tours. Our properties include ParadiseWeddings.com, PlayaDelCarmen.com, and Tulum.com. The team is growing rapidly, and we're looking for goal-oriented people that love working with like-minded individuals to grow with us. Join the teamJob DescriptionAs a Customer...

Travel Coordinator - Destination WeddingsWe've organized hundreds of destination weddings, group getaways, family vacations, and tours. Our properties include ParadiseWeddings.com, PlayaDelCarmen.com, and Tulum.com. The team is growing rapidly, and we're looking for goal-oriented people that love working with like-minded individuals to grow with us. Join the...

Únete a nuestro equipo de trabajo. Buscamos: Agente de Gest Service Licenciatura en Turismo, Administración, Mercadotecnia o afín Experiência mínima de 1 año en el puesto Inglés avanzado Gusto por la atención al cliente Facilidad de palabra Resolución de problemas Proactivo y dimámico Tipo de puesto: Tiempo completo, Por tiempo...

Summary The Reservations Agent is responsible to materialize the maximum number of requests and reservations. Maintains good communication with all colleagues in own team and other departments on matters that may affect in any way the operation of the hotel and the well-being of guests. Review daily reservation accuracy, rate compliance from segment and...

Agente de Reservaciones **¡Ven a Grupo Xcaret a hacer lo que más te gusta!** **Escolaridad** - Técnico Superior Universitario en Administración Turística o Administración de Empresas **Conocimientos** - Manejo de plataformas de reservaciones y extranets - Conocimiento y manejo de estándares de calidad AAA y Forbes. **Habilidades** - Servicio al...

Nuestro Club Vacacional Royal Elite se encuentra en búsqueda de: Customer Service **Funciones**: Atención personalizada a Huéspedes vía Telefónica Funciones de Agente de Reservaciones **Requisitos / Aptitudes**: Residencia en Playa del Carmen Ser responsable, honesto y comprometido Excelente actitud de servicio Ser bilingüe (español / inglés) oral y...

Grupo Lomas, brinda experiências únicas, generando confianza y lealtad de viajeros que visitan México. Con servicios turísticos, como agencia de viajes, actividades recreativas, hoteles y transportación terrestre; buscando asegurar experiências únicas en todos los visitantes. El club vacacional EXOTIC TRAVELERS, unidad de negocio que pertenece a...

Summary The **Reservations Agent** will provide caring, attentive guest service and is responsible for responding to guest inquiries, creating and maintaining reservation records, processing cancellations and changes while maintaining optimum levels of production resulting in optimum occupancy. **Essential Functions**: - Answering the Reservations phone...

We are looking for your talent to join our online sales team in Playa del Carmen as a German Speaking Sales Agent, specializing in scuba diving. **Required Skills**: - Fluency in written & spoken German and English; with preference given to native speakers. - Additional language(s) a plus (Spanish, Italian, French, Dutch, or Russian) - Scuba diving...

**Additional Information** **Job Number**25020114 **Job Category**Reservations **Location**The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico, 77730 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

**Job Number** 23203731 **Job Category** Reservations **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

**Vacante para la empresa X Y P SA DE CV en Playa Del Carmen -Solidaridad, Quintana Roo**: **Objetivo**: Dar atención continua a los requerimientos, sugerencias y quejas de huéspedes para lograr una alta satisfacción. **Actividades**: - Solución de incidencias. - Seguimiento a huéspedes y agencias VIP. - Seguimiento a solicitudes de agentes de...

**Vacante para la empresa X Y PER SA DE CV en Playa Del Carmen -Solidaridad, Quintana Roo**: **Objetivo**: Dar atención continua a los requerimientos, sugerencias y quejas de huéspedes para lograr una alta satisfacción. **Actividades a realizar**: - Solución de incidencias. - Seguimiento a huéspedes y agencias VIP. - Seguimiento a solicitudes de...

Informar de Servicios e instalaciones del hotel a nuestros huéspedes así como horarios de restaurantes y bares, servicios incluidos y no incluidos dentro del todo incluido. - Solución y seguimientos de quejas, ser principal responsable del seguimiento en caso de recibirlas, y encaminarlas a la persona responsable del área de la cual sea la queja y al...

**REQUERIMIENTOS MÍNIMOS** Preparatoria concluida. Inglés 90% hablado y escrito. Portugués 60% hablado y escrito (Deseable) **Experiência laboral**: Call Center, ventas, atención al cliente Dar seguimiento puntual a quejas, solicitudes especiales y apoyo con el proceso de reembolso aprobados, todo esto a fin de lograr la mejor experiência del...

Licenciatura en Administración, MKT, Comunicación, Turismo o afín. - Experiência de 2 años comprobable - Conocimiento sobre legislativa de viajes y regulaciones - Conocimiento en paquetes de viajes -USA, Canada, UK y otros países - Dominio en paqueteria Office - Idioma inglés nível avanzado

**Additional Information** **Job Number**24202523 **Job Category**Loss Prevention & Security **Location**The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico, 77730 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access....

**Additional Information** **Job Number**24202523 **Job Category**Loss Prevention & Security **Location**The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico, 77730 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access....

We are looking for your talent to join our online sales team in Playa del Carmen. **Required Skills**: - Fluency in written & spoken English and Spanish; preference given to native speakers. - Additional language(s) are a plus (German, French, Dutch, Italian or Russian) - Scuba diving certified or strong interest in the activity - Strong sales skills and...

**Work with us in paradise, at one of our PADI Five Star Dive & Water Sports Centers on the beach in the Riviera Maya or in Cozumel!** **You are**: Fluent in written & spoken German and English, additional language(s) preferred, provide excellent customer service, a team player, passionate about diving and the underwater world, a local resident of Playa del...

Real Estate Sales Agent - **We will train you!** How would the potential to earn **$*_**75,000**_+ in your first 12 months with a rapidly growing, top-producing real estate team, **impact you?* As a Realtor with us, you will have access to an incredible amount of support and training plus resources from our office. These resources are not limited to lead...

Join TUI within our Operations Support Team as a Cashier where you will be accountable to process all transactions accurately and efficiently in accordance with established policies and procedures for error-free cash register operations and payment processing. You will interact with a multicultural team; strong verbal communication skills are required. You...