Operations Management Lead

hace 2 semanas


Tijuana, Baja California, México Allstate A tiempo completo

At Allstate, we drive innovation to meet evolving customer needs. Our property and casualty insurance products cater to diverse segments, including personal auto, homeowners, RV, motorcycle, and small business insurance.

This role is a key part of our team management structure, overseeing critical performance indicators and guiding employees to achieve company targets. By observing interactions between front-line employees and customers, you'll develop coaching plans to help staff exceed goals.

Key responsibilities include:

  • Conducting performance reviews and evaluating employee potential
  • Managing team performance and recommending action plans for success
  • Identifying and addressing training needs in critical processes and procedures
  • Fostering an inclusive work environment and administering HR policies

Essential skills and qualifications:

  • 4-year Bachelor's degree (preferred)
  • 2+ years of experience in a similar role (preferred)
  • Excellent organizational and communication skills
  • Demonstrated knowledge of basic economic and accounting principles
  • Ability to interview applicants and recommend hires

We offer a competitive salary range of $120,000 - $1,200,000 per year, commensurate with experience and qualifications. At Allstate, we strive to create a flexible and inclusive work environment that empowers everyone to lead and drive change. Join us in shaping the future of the insurance industry



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