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Digital Solutions Consultant
hace 2 semanas
Company Overview
Docusign, Inc. is a leading provider of e-signature and contract lifecycle management solutions. With over 1.5 million customers worldwide, we are committed to accelerating the process of doing business and simplifying people's lives.
Job Description
We are seeking a highly skilled Solutions Engineer to join our team. As a key member of our sales team, you will be responsible for supporting customer technical questions and driving adoption and utilization with customers and prospects.
Your primary duties will include preparing and delivering technical presentations, conferencing with customers and engineers to assess solutions needs, and collaborating with sales teams to understand customer requirements.
You will also be responsible for securing and renewing orders, arranging delivery, and planning and adapting products to meet customer needs.
Required Skills and Qualifications
- Basic 5+ years' experience as a technology solutions consultant
- 5+ years' experience supporting sales teams and customers' technical questions
- 5+ years' experience helping customers solve problems and creating demos and POCs
- Preferred 5+ years prior pre-sales experience within SaaS offering, ideally cloud-based
- Familiarity with Enterprise-class software systems like ERP, CRM, and ECM systems
- Familiarity with system integration methods such as web services, SOAP APIs REST APIs
- Familiarity with web-based solutions, website development, HTML, XML, and structured data
- Familiarity with electronic signature concepts a plus
- Strong verbal and written communication skills
Benefits
We offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.
Life at Docusign
We are committed to building trust and making the world more agreeable for our employees, customers, and communities. We strive to create a work environment that is inclusive, diverse, and supportive of all individuals.