IT Conference Room Administrator

hace 1 semana


Xico, México Azka It Consulting A tiempo completo

**About Azka IT Consulting**

We are a Mexican company that specializes in connecting the best IT talent with Latin American and US companies.

We're currently looking for an experienced Conference Room Admin to join our team.

About the Role:

This is a unique opportunity to leverage your technical expertise and passion for audio-visual systems. As a key member of our team, you will be responsible for ensuring seamless conferencing experiences across various devices.

Responsibilities:**

1. Polycom, Group Series, Poly Trios, Surface Hub, and Creston experience required.
2. Proficiency in Real Connect, Polycom Lens, and Resource Manager is essential.
3. Troubleshoot network-related issues with conferencing equipment.
4. Monitor RPRM, fix device errors via OTD portal (One Touch Dial), and analyze log captures.
5. Experience with software updates for Microsoft Surface Hub, Triple Play configuration, and user access provisioning.
6. Knowledge of PowerShell and O365 fundamentals (Exchange Online and Teams) is necessary.
7. Strong audio and video troubleshooting skills, bi-amp understanding, and digital signal processing knowledge are desired.
8. Create room accounts and policies using your technical expertise.

Requirements:*

* 2+ years of experience working with conference room equipment and technology
* Excellent problem-solving and analytical skills
* Ability to work independently and as part of a team
* Strong communication and interpersonal skills
* Familiarity with Ticketing tools like ServiceNow
* Knowledge of ITIL Process Framework

What We Offer:*

* Competitive salary range: $60,000 - $80,000 per year depending on location and experience
* Opportunities for growth and professional development
* Collaborative and dynamic work environment
* Recognition and rewards for outstanding performance

Estimated Salary Range: $65,000 - $75,000 per year.



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