Climate Technology Application Specialist
hace 4 semanas
About Us
Copeland is a global leader in climate technologies, engineered for sustainability. Our mission is to create efficient and sustainable spaces through innovative HVACR solutions. We protect temperature-sensitive goods throughout the cold chain and bring comfort to people globally.
We are a sustainable company driven by the values of Excellence, Innovation, Collaboration, Respect, and Responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet.
This position is responsible for providing technical support to our sales force and customer service team nationwide.
Key responsibilities include:
- Product selection and cross-references
- Price list updates and new product introductions
- Internal training and online product training for wholesalers' personnel
- Contractor and technician product training
- End-user training and product support
- Representing Copeland at industry associations
- Developing written content for industry publications
- Supporting trades shows and marketing events
- Warranty administration
Requirements
Excellent communication skills, including presenting to customers and senior leadership. Ability to make independent decisions and recommendations to effectively solve customer issues. Proficiency in Excel, Word, PowerPoint, and social media. Excellent verbal and written communication.
Education
Bachelor's degree in a related field (engineering). Spanish and English proficiency is desirable.
Travel
Domestic and international travel may be required.
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