IT Specialist for Luxury Resort Technology

hace 16 horas


Cabo San Lucas, Baja California Sur, México Four Seasons Hotels and Resorts A tiempo completo

Four Seasons Hotels and Resorts is a global leader in luxury hospitality, with over 120 hotels and resorts across 47 countries. We are seeking an experienced IT Specialist to join our team at our new resort in Los Cabos, Mexico.

About the Role

The successful candidate will be responsible for ensuring the smooth operation of our property-based technology systems, including front office management, call accounting, high-speed internet access, phone systems, and food and beverage point-of-sale systems. They will work closely with our IT team to troubleshoot technical issues, perform server infrastructure management, and provide system support services.

Responsibilities
  • Ensure critical systems are available 24/7
  • Provide systems administration, including user account management and troubleshooting
  • Assist with server infrastructure management, performance monitoring, and operating system upgrades
  • Support other systems, including back office, sales, and catering applications
  • Maintain and promote Four Seasons' core technology standards
Requirements
  • College education in IT or equivalent experience in computing field
  • Two to three years' experience in service-related to IT operations
  • Previous experience in hospitality highly desirable
  • Knowledge of Opera and Microsoft operating systems and applications
  • Strong PC skills and certifications such as MCSE or Novell
Benefits
  • Highly competitive salary: $80,000 - $110,000 per year
  • Annual incentive plan for managerial roles
  • Shuttle service from San Lucas and San Jose del Cabo to the resort
  • Complimentary dry cleaning for employee uniforms
  • Complimentary room nights at Four Seasons hotels and resorts with discounted meals and services
About Us

Four Seasons Hotels and Resorts is committed to providing exceptional guest experiences and delivering outstanding quality and service. We offer a dynamic and challenging work environment, opportunities for career growth and development, and a commitment to excellence that sets us apart from other companies.

We are proud to be ranked among the world's best hotels and most prestigious brands, and we are dedicated to making a positive impact on the communities we serve.



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