Senior Sales Development Manager
hace 2 meses
RHI Magnesita is the leading global supplier of high-grade refractory products, systems and solutions for high-temperature processes. We are seeking a dynamic Senior Sales Development Manager to join our team in Ramos Arizpe, Coah.
This full-time position will report to the Head of Commercial Management NAM and involve approximately 15% travel time. The ideal candidate will have a strong understanding of sales reporting and escalations protocols, as well as excellent problem-solving skills.
The successful candidate will be responsible for:
- Assisting commercial teams with sales reporting and escalations
- Solving order processing issues and resolving internal complaints
- Advising customers on product shortages, expected delivery dates, and price changes
- Coordinating between customers, production, and distribution departments
- Selecting, managing, and training on sales-related systems and databases
To succeed in this role, you will need:
- A Bachelor's Degree in International Trade, Business Administration, Supply Chain, or related field
- 5-7 years' experience in customer service, preferably in a similar industry
- Bilingual in Spanish and English, with French being an asset
- Excellent communication, interpersonal, time management, and problem-solving skills
- Ability to learn quickly and adapt to urgent requirements
We offer a competitive salary of around $80,000 per year, plus amazing benefits including Christmas Bonus, Food vouchers, Saving funds, Life insurance disability insurance, and more. If you are looking for a challenging and rewarding role, please apply.
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