Incident/Problem Resolution Specialist

At Iron Mountain, we understand the significance of a well-functioning IT infrastructure in driving business success. As an Incident/Problem Manager, you will play a vital role in ensuring seamless operation of our services by swiftly identifying, responding to, and mitigating service-impacting events.This position is ideal for individuals with a background...

We're seeking a skilled Incident/Problem Manager to join our Global IT Service Management Team at Iron Mountain. As a key member of our team, you'll play a crucial role in ensuring the smooth operation of our IT services by swiftly detecting, responding to, and mitigating service-impacting events.This position is ideal for those with a background in...

As a Major Incident Resolution Specialist, you will be responsible for coordinating the activities related to recovering services in critical applications and services.You will work closely with the Incident Management team to ensure the timely resolution of major incidents, and will be responsible for managing support teams to address and resolve...

At Iron Mountain, we understand the significance of efficient service delivery in today's fast-paced digital landscape.We're seeking a skilled IT Service Delivery Expert to join our Global IT Service Management Team. As a key member of our team, you'll play a crucial role in ensuring the smooth operation of our IT services by swiftly detecting and mitigating...

Job TitleIncident Response SpecialistAt Nuvit Service, we are seeking an Incident Response Specialist to join our team. As an Incident Response Specialist, you will be responsible for reviewing, investigating, and resolving incidents in a timely and efficient manner.Key Responsibilities:Review and accept or reject assigned incidentsInvestigate and diagnose...

At Maersk, we strive to create a seamless supply chain experience for our customers. To achieve this, we need a dedicated professional to manage and respond to high-priority incidents in our 24/7 Technology Operations Centre.We are looking for an experienced IT professional to join our team as an Associate Major Incident Analyst. As a key member of our IT...

At Iron Mountain, we're dedicated to delivering expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.We're seeking a skilled Incident/Problem Manager to join our Global IT Service Management Team, ensuring the smooth...

We are seeking an experienced Incident Management Specialist to join our team at Nuvit Service. The successful candidate will have a strong background in IT and be able to analyze problems with attention to detail.This role is ideal for someone who is a team player with personal drive and a high degree of intrinsic motivation. As an Incident Management...

About the RoleMaersk is seeking a highly skilled Associate Major Incident Analyst to join our Technology Operations team. As a key member of our 24/7 Technology Operations Centre in Mexico City, you will play a critical role in coordinating and facilitating high-priority major incident service restoration and mitigation.Key ResponsibilitiesManage and...

At Iron Mountain, we're committed to delivering exceptional service and solutions that make a positive impact for our customers, employees, and the planet. As an Incident/Problem Manager, you'll play a crucial role in ensuring the smooth operation of IT services by swiftly detecting, responding to, and mitigating service-impacting events. The ideal...

Chargeback Resolution SpecialistAt Global Payments, we're seeking a skilled Chargeback Resolution Specialist to join our team. As a key member of our dispute resolution team, you'll be responsible for researching and resolving customer chargebacks in a timely and efficient manner.Key Responsibilities:Research and resolve customer chargebacks using...

Descripción del PuestoBuscamos a un experto en gestión de problemas y incidentes para unir nuestro equipo en México. El candidato ideal tendrá experiencia en metodologías como ITIL o COBIT, y será capaz de liderar la gestión de problemas desde su origen hasta su resolución.ResponsabilidadesLiderar la gestión de problemas y incidentes de principio a...

Incident Management RoleThe Incident Management Specialist will be responsible for reviewing and accepting or rejecting assigned incidents, investigating and diagnosing the incident, and documenting incident resolution or workaround in the Service Management application.Key Responsibilities Contribute to assigned investigation tasks and actively participate...

We are seeking a highly skilled and experienced Proactive Incident Resolution Expert to join our dynamic Global IT Service Management Team at Iron Mountain.This critical role requires a strong background in infrastructure or application support, with a proven ability to detect and respond to service-impacting events, and expertly triage and drive effective...

We are seeking an experienced Claims Resolution Specialist to join our team at AIG. In this role, you will be responsible for investigating, evaluating, negotiating and settling complex claims cases.About the RoleAs a Claims Resolution Specialist, you will work closely with internal stakeholders to guarantee timely and effective claim resolution, minimizing...

About the RoleWe are seeking a highly skilled Senior Incident Management Operations Specialist to join our team at ABB. In this critical role, you will be responsible for managing high-severity incidents and ensuring seamless service operations.Key ResponsibilitiesAct as a single point of contact for service operations, including current status, workload,...

The role of Major Incident Manager at Thomson Reuters is a critical position that supports our technology teams by managing incidents within our IT infrastructure and application layers, ensuring rapid resolution in alignment with our Service Level Objectives (SLOs).About the Role:As a Major Incident Manager, you will be responsible for managing Technical...

Join Maersk as a Critical IT Support ProfessionalWe are seeking an Associate Major Incident Analyst to join our team in Mexico City. This exciting opportunity is perfect for individuals passionate about providing top-notch IT support and contributing to the success of our organization.About UsAt Maersk, we aim to be a true integrator of container logistics,...

Dispute Resolution SpecialistWe are seeking a skilled Dispute Resolution Specialist to join our team at Global Payments, where you will play a crucial role in resolving customer chargebacks and disputes. As a seasoned professional with a strong background in dispute resolution, you will utilize your analytical skills and knowledge of association and card...

About the RoleThis is a challenging and rewarding role as a Cybersecurity Incident Response Specialist in our global team at Thomson Reuters. The successful candidate will lead the coordination of tactical incident management activities and drive the execution of function maturity activities.Key ResponsibilitiesSupport incident management coordination...