Logistics Operations Manager

hace 3 semanas


Guadalajara, Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

About the Role:


We're seeking a dedicated and results-driven Station Operations Supervisor to join our team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V. As a key member of our Logistics Operations team, you'll be responsible for overseeing the day-to-day management of our delivery station, ensuring a safe and productive work environment for our employees and delivery service providers.



Key Responsibilities:



  • Review operational forecasts and determine productivity requirements for sort operations, managing a team to meet all building goals.
  • Support all safety programs to ensure a safe work environment for all associates and delivery service providers.
  • Proactively identify and lead process improvement initiatives and Lean tools.


Supervisory Responsibilities:


You'll be part of our Amazon Logistics Team, responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers. You'll lead a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs, including management representatives and their drivers.



Requirements:



  • A completed Bachelor's Degree or 2+ years Amazon experience.
  • 2+ years of Direct management experience for employees and their performance.
  • 2+ years of experience with performance metrics and process improvement (why-why, data analysis tools).
  • Flexibility to work weekends and/or overnight shifts if needed. Availability to work 50% of the time on a night shift.
  • Fluent in both Spanish and English.


Preferred Qualifications:



  • Degree in Engineering, Operations, or related field is a plus.
  • 2+ years management experience in a delivery, manufacturing, production, or distribution environment.
  • Management of a minimum of 30 employees (including payroll, performance management, work-flow assignment).
  • Interest in long-term career development in Logistics & Transportation.
  • Experience working and managing 3PL operations.
  • Familiar with the area and willing to relocate.


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