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IT COO Regional Americas Delivery Lead

hace 2 meses

Xico, México Hsbc A tiempo completo

Job Summary

HSBC is seeking an experienced professional to join our team as an IT COO Regional Americas Delivery Lead. This role is responsible for ensuring strong oversight and control of operational disciplines, including finance, workforce management, vendor management, and governance.

Key Responsibilities

  • Drive all aspects of the WPB IT Regional Americas people agenda and strategy, including Talent Management, Inclusion, governance, coordination, and execution.
  • Partner with the Head of Americas CIO and the Americas leadership team to develop and execute strategic initiatives aligned with the area IT goals and objectives.
  • Build strong and effective relationships across a complex and senior stakeholder framework, including Heads, Senior teams, Senior Tech COO, and COO teams.
  • Directly manage the Business Management function with local oversight of Cost and Commercial management, Third Party Risk management, Strategy, Governance, and Risk & Control.
  • Create and develop strategic plans for the location, including Location Strategy.
  • Work in partnership with the Cost and Commercial team and Value Streams leads, tracking spend against forecasts and strategic performance reporting.
  • Ensure effective alignment between Global and Local delivery.
  • Serve as Point of Contact across risk control forums.
  • Drive control compliance and KCI improvement.
  • Implement workforce strategy to support organizational goals and execution of workforce plans.
  • Lead the Cost & Commercial team in Mexico in managing Charges (RTB and CTB) to deliver technology services on budget.
  • Lead the Third Party Risk manager based in Mexico, responsible for commercial reviews and opportunity assessment of 3rd Party Vendor Management Governance.

Requirements

  • Functionally accountable to the Head of Business Management, forging a strong relationship with the business.