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Senior UX Researcher
hace 2 meses
About the Role
We are seeking a highly skilled Sr. User Experience Researcher to join our UX Research team at Thomson Reuters. As a key member of our team, you will play a critical role in defining and executing user research programs that drive business innovation and customer experience excellence.
Key Responsibilities
- Determine and recommend the most efficient and effective user-centered research approaches to solve for business needs and guide business areas through the appropriate UX process.
- Lead foundational research activities to explore the problem space, frame the problems to be solved, and gather enough evidence and initial direction to define what to do next.
- Lead discovery research activities to inform UX design decisions.
- Monitor UX project execution, including establishing and tracking UX project metrics and UX product scorecards.
- Develop user journeys and personas.
- Synthesize quantitative data with qualitative data to help drive product and design decisions.
What You'll Achieve
As a Sr. User Experience Researcher, you will have the opportunity to work on a wide range of projects that drive business innovation and customer experience excellence. You will be responsible for leading user research programs that inform product and design decisions, and for developing and maintaining a deep understanding of our customers' needs and behaviors.
Requirements
- 5+ years of experience in user experience research, with a strong background in qualitative and quantitative research methods.
- Proven track record of delivering high-quality research insights that inform business decisions.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Strong analytical and problem-solving skills, with the ability to synthesize complex data and insights.
What We Offer
Thomson Reuters is a leading provider of critical news, information, and technology solutions to the world's professionals. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to diversity and inclusion, and we welcome applications from qualified candidates from diverse backgrounds.
