Customer Reliability Service Manager

At Thales, we are looking for a Service Reliability Engineer to join our team. As a Service Reliability Engineer, you will be responsible for ensuring the best customer experience by assuring services reliability from customer eyes and making sure Incident/Service Requests are resolved in the shortest timeframe.In this position, you will also be responsible...

Thales is seeking a Service Reliability Engineer to ensure the best customer experience by assuring services reliability from the customer's perspective and resolving Incidents/Service Requests in the shortest timeframe.This role involves ensuring overall service quality and health by closing the loop with feedback to the Product Owner (PO) & Site...

At Thales, we are seeking a skilled Service Reliability Specialist to join our team. This role is responsible for ensuring the best customer experience by assuring services reliability from a customer-centric perspective and resolving incidents/service requests in the shortest timeframe.The ideal candidate will have a strong background in cloud environments,...

Service Delivery ManagerA service delivery manager at Nuvit Service is responsible for ensuring seamless service delivery to clients. They lead project teams, resolve reliability issues, monitor progress, track KPIs, and manage budgets.Key Responsibilities* Manage client relationships, exceed expectations* Single point of escalation for service-related...

Position SummaryThales is seeking a Service Reliability Engineer to ensure the best customer experience by assuring services reliability and resolving incidents in the shortest timeframe. This position requires a strong technical background and excellent communication skills.Key ResponsibilitiesManage incidents and service requests within the Service Level...

IT Service Delivery ManagerA service delivery manager is responsible for ensuring seamless delivery of services to clients of Nuvit Service. Key responsibilities include leading project teams, resolving reliability issues, monitoring progress, tracking KPIs, and managing budgets.Key ActivitiesManage client relationships, exceeding expectationsSingle point of...

Job Title: Senior Customer Service ManagerJob Overview:As a Senior Customer Service Manager at Marken, you will play a vital role in providing exceptional customer service and operational support. You will oversee daily operations, ensuring timely completion and adherence to company standards.Key Responsibilities:Oversee daily customer service operations and...

About the RoleThe Customer Service Manager position is a critical component of AIG's Claims Contact Center in Mexico, responsible for overseeing a team of 44 FTEs across five departments operating 24/7. The successful candidate will be responsible for ensuring the efficient and effective delivery of customer service, while maintaining compliance with company...

Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Marken. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Main ResponsibilitiesDevelop and maintain strong relationships with our clients, understanding their...

At CEVA Logistics, we believe that our people are the heartbeat of our organization. As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success. We strive to reflect the cultures, languages, behaviors, and local knowledge of our customers, which enables us to succeed. To achieve this goal, we are seeking a...

Job SummaryA seasoned IT professional is required to oversee the delivery of services to clients. As an IT Service Delivery Manager at Nuvit Service, you will be responsible for leading project teams, resolving reliability issues, and monitoring progress.Key Responsibilities:* Develop and maintain strong relationships with clients, ensuring their...

Take the lead in shaping sustainable energy solutionsAt Siemens Gamesa, we're committed to making a difference in the energy landscape. As a Service Reliability Strategist, you'll play a critical role in ensuring our products and systems are reliable, maintainable, and serviceable for the benefit of our customers.Elevate our service conceptsDrive reliability...

About the RoleThe Customer Service Manager is a critical position within AIG's General Insurance division, responsible for leading the Claims Contact Center (CC) in Mexico. This team operates 24/7, serving as the initial point of contact for customers reporting First Notice of Loss (FNOL). The successful candidate will oversee a team of 44 FTEs, ensuring...

Trax, a global company with hubs in the United States, Singapore, and Israel, is seeking a seasoned Customer Service Operations Manager to join its dedicated team of technology professionals.About TraxWe are a leading provider of retail platform solutions, enabling brands and retailers to harness the power of digital technologies and create exceptional...

Ria Money Transfer, a division of Euronet Worldwide, is a leading global money transfer company with a strong presence in the remittance market. We are committed to delivering exceptional customer service and strive to be a benchmark for quality and reliability.Job OverviewWe are seeking an enthusiastic and professional Customer Care Expert to join our...

Job Summary:iQor is seeking a skilled Customer Service Representative to provide exceptional service to our clients' customers via phone. The ideal candidate will be able to handle a high volume of inbound or outbound calls with energy and enthusiasm, creating a positive experience for each caller.Responsibilities:Answer inbound calls and greet customers...

Job SummaryThales is seeking a skilled Service Reliability Engineer to ensure the reliability of our cloud services. As a key member of our team, you will be responsible for managing incidents and service requests, escalating complex issues, and communicating with customers to provide timely updates.Key ResponsibilitiesManage incidents and service requests...

Job Summary:We are seeking a skilled Customer Service Representative to join our team at iQor. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.Responsibilities:Answer inbound calls and greet customers with a friendly and professional tone.Place outbound calls and...

Job Summary:We are seeking a skilled and professional Customer Service Representative to join our team at iQor. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients and their customers through phone interactions.Responsibilities:Respond to inbound calls and greet customers in a friendly...

About the RoleThe Customer Service Manager plays a critical role in ensuring the Claims Contact Center operates efficiently, effectively, and in compliance with regulatory requirements.This leadership position is responsible for managing a team of customer service agents and supervisors, providing ongoing training, and monitoring key performance indicators...