Customer Service Representative

hace 1 semana


Hermosillo, Sonora, México Lacsa Laboratorios A tiempo completo

At Lacsa Laboratorios, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing top-notch support to our clients through various communication channels.

The ideal candidate will have previous experience in customer service, preferably in a call center or customer service environment, and possess excellent verbal and written communication skills. You will also need to remain calm and composed in high-pressure situations, demonstrating a customer orientation and ability to empathize with client needs and concerns.

This is a full-time position with flexible working hours, offering a competitive salary of $10,500.00 per month, plus the opportunity to earn bonuses and benefits. The role involves working independently and collaboratively as part of a team to resolve complex customer issues, utilizing computer systems and office software effectively.

We offer a range of benefits, including salary increases, flexible work arrangements, the option to sign an open-ended contract, additional vacation days or paid leave, a bonus for punctuality, and a referral bonus. In addition, we provide opportunities for professional growth and development within the company.

The selected candidate will be required to speak English fluently, with 80% proficiency being the minimum requirement. The successful applicant will be based in a physical workspace, reporting directly to the customer service team lead.



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