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Business Process Optimization Specialist
hace 2 meses
Job Summary:
Nissan is seeking a highly skilled Business Process Optimization Specialist to join its Business Process Management (BPM) Center of Expertise. As a key member of the team, you will play a crucial role in strengthening Nissan's processes and procedures reliance and governance while optimizing organizational processes to enhance efficiency, agility, and overall performance.
Key Responsibilities:
- Define scope, objectives, and estimated benefits of process improvement projects
- Execute and manage projects from start to finish, including process assessment and mapping, identification and analysis of strengths, weaknesses, and improvement opportunities, solutions proposal, and implementation support to ensure benefit delivery
- Track, monitor, and report regularly on project status; monitor process improvement milestones to ensure on-time completion and sustainability
- Elaborate timely, detailed summaries and high-level reports
- Lead information-gathering workshops to analyze opportunities, define action plans, increase engagement, and remove roadblocks
- Facilitate process design, collaborating with cross-functional teams to accommodate new business process designs
- Identify new business opportunities within the organization and provide consultation services to clients, sharing proven approaches for improvement solutions
- Use Lean and Six Sigma methodology (e.g., value stream mapping, Kaizen, root cause analysis) to support functions in solving problems and identifying opportunities that drive operational improvement
- Partner with Process Owners to provide support and guidance to all functions in the application of continuous improvement methodology and process documentation
- Facilitate training sessions to foster a continuous improvement culture, root cause mindset, and develop capability in the organization
- Act as an overall continuous improvement ambassador and actively support the change to coach and promote the use of new methods to drive efficiencies and standardization across the company
- Develop KPI's and metrics to assess improvement opportunities and measure improvement attributable to process redesign in terms of its specific outputs
- Collaborate with IS/IT leaders to validate appropriate solutions, design the future state, and align the implementation of IS-dependent major automation (RPA, System Enhancement, etc.)
- Ensure projects and benefits are delivered successfully
- Drive Quick Wins
- Ensure that proper process methodologies, improvement analysis, and fact-based/data-driven decision-making are effectively applied throughout the projects
Minimum Qualifications:
- Education: Bachelor's degree in Industrial or Process Engineering, Business Administration, or related discipline