Lead Technical Talent Specialist

hace 2 meses


Tijuana, Baja California, México Sophilabs A tiempo completo

**Job Summary**

A **Lead Technical Talent Specialist** is responsible for supporting the talent team with clerical duties and leading a team of operators through coaching, mentoring, feedback, and hands-on career development.

**Key Responsibilities**

- Ensure ongoing commitment to industry-leading quality, reliability, and security standards

- Strive for continuous improvement

- Compliance with metrics and reporting of results

- Troubleshoot and identify issues as fast as possible and causes of performance problems using a variety of internal tools

- This role also requires being flexible and undertaking duties outside of this role specification from time to time, as required

**Requirements**

- Fluency in English

- Exceptional written and verbal communication skills

- Time management skills and ability to prioritize

- Technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology

**Work Environment**

Availability to work remotely, Monday through Friday, 9 AM to 6 PM.

Tipo de puesto: Tiempo completo.



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