Demand Management Analyst

hace 2 semanas


Ciudad de México, Ciudad de México Pkc Group A tiempo completo
Responsibilities and Requirements

The Customer Service Analyst will be responsible for:

  • Analyzing demand coming from EDI to determine if numbers are within regular parameters or if present increases/decreases
  • Reviewing EDI transmissions and reflecting them properly on Plex system, as well as customer portal updates
  • Addressing customer claims to different departments such as Quality, Customs, Shipping, Manufacturing, Sales, etc.

The ideal candidate will have a Bachelor's degree in Administration or Engineering, fluency in English, and experience with ERP systems and data analysis.


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