Senior Program Manager
hace 2 días
**Job Summary**
As a Senior Program Manager in the Device Services team at Microsoft, you will play a critical role in shaping the future of repairable devices and service offerings. You will be part of the Device Repair Operations (DRO) team within Device Services and lead cross-functional teams in the development of repair infrastructure supporting NPI programs such as Surface and Xbox.
**Key Responsibilities**
- Drive development operations, including managing and executing development builds, driving factory and supply chain readiness in preparation for high volume manufacturing.
- Develop and execute supply base strategy and execution, including defining supply base architecture, managing supply base risk, and planning for dimensions of scale.
- Drive timely launch communications, including broad organizational communications, executive progress updates, and cross-functional alignment via product launch review.
- Lead initiatives toward strategic transformation of New Product Introduction build sites with original design manufacturers and system integrators.
- Establish an effective program infrastructure incorporating product technical requirements, program milestones, cross-functional goals, and organizational interdependencies to ensure stakeholder alignment.
- Drive schedule development and management of New Product Introduction, identifying and developing milestone scope, co-dependencies, and critical owners and responsibility assignments.
- Develop and apply metrics and Key Performance Indicators (KPI) for development and management of new products.
- Contribute to end-game planning, aligning cross-functional activities to launch goals incorporating Software Quality and Hardware Reliability timing.
**What You'll Bring**
- Proven experience in program management, with a focus on development operations and supply chain management.
- Strong leadership skills, with the ability to drive cross-functional teams and stakeholders.
- Excellent communication and project management skills, with the ability to drive timely launch communications.
- Experience with New Product Introduction (NPI) processes and supply base management.
- Ability to analyze complex problems and develop effective solutions.
**About Microsoft**
Microsoft's mission is to empower every person and every organization on the planet to achieve more. We come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
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