E-Commerce Logistics Operations Director

hace 4 días


Ciudad de México, Ciudad de México Tiktok A tiempo completo

TikTok is a leading platform for short-form mobile video, inspiring creativity and bringing joy to millions of users worldwide. As an E-Commerce Logistics Operations Director, you will play a crucial role in driving the deployment of operations within the country, building partnerships with local key players in logistics, and ensuring procedures and regulations are enforced.

**Job Overview**

We are looking for a passionate and talented individual to join our global logistics team, enhancing our ecosystem that is innovative, secure, and intuitive for our users. This is a unique opportunity to make a significant impact on our e-commerce business, driving growth and profitability.

**Responsibilities**

* Conduct market and industry research, creating operation plans to address issues and mitigate risks caused by market or policy changes.
* Responsible for SOP and operation performance indicators (KPI) of service vendors, as well as strategic corporation with business partners.
* Ensure procedures and regulations are enforced, continuously improving key metrics of productivity, service quality, cost-effectiveness, and stakeholder satisfaction.

**Requirements**

* Bachelor's degree or higher in supply chain operation management field or related degree.
* Proficiency in English required for the role, with preference for Spanish proficiency.
* 5 years of working experience in commerce marketplace operations.
* Self-motivated and results-driven, able to collaborate and influence stakeholders effectively.

**Preferred Qualifications**

* Excellent communication skills with ability to secure alignment.
* Excellent analytical, leadership, organizational, stakeholder management, and problem-solving skills.
* Self-motivated and able to thrive in ambiguity and matrix environment.

**Compensation**

The estimated salary for this role is $120,000 - $180,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement plan, and generous paid time off.



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