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Branch Banking Leader
hace 1 mes
**Job Summary**
A Branch Banking Leader at Flagstar Bank coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. This role focuses on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high-level client service.
**Responsibilities**:
Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits, loans, and non-interest income).
Create and execute business development, actively support execution of partner-produced sales and branch initiatives.
Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets.
Foster the right environment for branch teams and clients, responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning, and ensuring all staff comply with compliance requirements.
Deliver client engagement and education using the tools and systems available, foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
Analyze and resolve problems pertaining to branch operations and client satisfaction, meet operational excellence standards.
Consistently adhere to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
**Job Requirements**:
High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required.
5+ Years of overall branch sales experience, required.
(2)+ years in a leadership role, required.
Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation.
Undergraduate Degree (4 years or equivalent), preferred.
