Airfreight Coordinator
hace 1 mes
At FedEx Lac, we are seeking an experienced Airfreight Coordinator to join our team. This is a unique opportunity to leverage your expertise in supply chain management and customer service to drive business growth and excellence.
About the Role:
The successful candidate will be responsible for coordinating airfreight activities with local carriers and vendors, ensuring seamless operations and exceptional customer experiences. Key responsibilities include:
- Daily interaction with assigned FedEx ramps, air carriers, trucking companies, airport handling agents, customs brokers, and customers.
- Monitoring and coordination with business partners to identify and address service failures and implement continuous service improvement initiatives.
- Measuring airlines/vendor/carriers service performance and proactively engaging in all issues that impact service.
- Execution and coordination of tactical and contingency plans to minimize supply chain disruption.
- Maintaining service at the highest performance across the GAF network through capacity management.
- Overseeing and monitoring booking process between FedEx and airlines/carriers/vendors.
- Coordinating routing and capacity distribution with FedEx ramps.
- Preparing export documentation in accordance with country requirements and preparing Certificate of Origin, Cargo Manifest, NAFTA Certificate, Airway Bill, and other documents as needed.
- Communicating and interacting daily with airlines, vendors, trucking companies, customers, warehouse contacts, sales representatives, and overseas offices as necessary.
- Providing assistance to the invoice reconciliation department as needed.
- Verifying weights and dimensions of cargo and keeping records of discrepancies identified.
- Handling requirements for special shipments (dangerous or controlled goods) and ensuring proper export-controlled permits and licenses are included.
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