Senior Fraud Management Leader
hace 1 mes
The Senior Fraud Management Leader is a senior management position responsible for driving fraud management policies, processes, and procedures to minimize the impact of fraud in coordination with the Operations - Services team.
**Key Responsibilities:**
Manage one or more teams and a component of the fraud loss portfolio
- Ensure analysts make appropriate decisions using risk/reward balance methodology
- Monitor execution of operational objectives, authorization detection strategies, and goals for the fraud area, and help mitigate fraud losses
- Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations, and other personnel actions
- Provide evaluative judgment based on information analysis in complicated and unique situations
- Direct area supported and oversee the delivery of end results and budget management, and conduct resource planning activities
- Ensure essential procedures are followed and contribute to defining standards, and participate in change management initiatives
**Requirements:**
6-10 years of experience in a related role
- Basic knowledge of the industry required
- Proven success in a similar position
- Demonstrated ability to persuade and influence others
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated ability to remain unbiased in a diverse working environment
**Preferred Qualifications:**
Bachelor's degree/University degree or equivalent experience
- Master's degree preferred
- Fraud experience is desirable, digital experience is a plus
- Experienced required in risk assessments or controls in Consumer Businesses
- Fluent English (advance)
- Ability to operate with a limited level of direct supervision. Demonstrate abilities to work under pressure environment. Excellent planning and organizational skills
**Job Details:**
Job Family Group: Operations - Services
Job Family: Fraud Operations
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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