Bilingual Loss Prevention Specialist
hace 3 días
At AT&T Mexico, we're redefining the future of connectivity. Our core is a passion to serve our customers with products and services that create connections, improve lives, and allow millions to share the stories and experiences that matter.
**As a Bilingual Loss Prevention Specialist, you will**:
Play a critical role in getting customers connected to new services and protecting revenue losses. You'll partner with our sales teams to review customer credit files and existing account activity to make approval decisions for new service activations.
**Key Responsibilities:**
- Review customer credit files and existing account activity to make approval decisions for new service activations.
- Partner with sales teams to identify trends and make sound business decisions that protect the company and our customers from revenue losses associated with fraud and non-payment.
**Requirements for this opportunity:**
Native / Bilingual Proficiency in English, high school education, 2 years of related experience in customer service, billing, collections, or loss prevention, and experience using a Windows-based PC.
You will need to be available to work from our office in Toreo, Naucalpan for a 40-hour shift during our hours of operation - Monday to Saturday, 9:30am-8:30pm. In exchange, we offer:
Monthly gross salary MXN $25,166, Monthly Grocery Vouchers MXN $3,146, Monthly Restaurant vouchers MXN $2,517, Life Insurance, Savings Fund, SGMM, and 30 days of Christmas Bonus.
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