Residential Maintenance Coordinator
hace 4 días
About the Role:
We are seeking an experienced Maintenance Residential Coordinator to manage all incoming work orders from start to finish. The ideal candidate will have property management and maintenance knowledge, as well as strong administrative, organizational, and communication skills.
Responsibilities:
- Qualify incoming work orders by asking exploratory questions regarding the maintenance concern.
- Troubleshoot maintenance issues with attention to detail.
- Dispatch service through a preferred vendor network efficiently.
- Follow up on work orders consistently until completion.
- Compare invoices to requested work and address discrepancies promptly.
- Manage vendors in the network effectively.
- Schedule and perform semi-annual surveys of every property in the portfolio.
- Source new vendors and foster lasting relationships with current vendors.
- Execute duties assigned by the Company Owners or Property.
Requirements:
- A minimum of 3 years of maintenance experience in the residential industry.
- Real Estate or Property Management experience is mandatory.
- Advanced English language proficiency.
- Advanced Spanish language proficiency.
- A positive attitude, unwavering ethics, and a strong sense of responsibility.
- Excellent troubleshooting and customer service skills.
- Strong attention to detail and organizational abilities.
- Leadership experience is recommended but not required.
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