Customer Project Technical Specialist

hace 4 días


Ciudad de México, Ciudad de México Schneider Electric Gruppe A tiempo completo

Job Description - Customer Project Technical Engineer

We are seeking a skilled Customer Project Technical Engineer to lead and perform detailed technical operational activities related to customer projects.

As a successful Customer Project Technical Engineer, you will identify and manage technical risks and interfaces, and provide necessary reporting to project team stakeholders.

Key Responsibilities
  • Review and validate basic and detailed engineering according to customer specifications for electrical and control equipment systems.
  • Conduct on-site testing and commissioning to ensure system functionality.
  • Provide technical support to customers through handling technical calls and inquiries.
  • Collaborate with the quotation, sales, and after-sales service departments to provide technical expertise.
  • Develop and implement innovative solutions to technical challenges.
  • Foster effective collaboration and teamwork within the project team.
Required Skills and Knowledge

Essential Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and negotiation skills.
  • Proficiency in MS Office Suite, including Word, Excel, PowerPoint, and Visio.
  • Knowledge of standard communication protocols, including Modbus RTU TCP/IP, ION Protocol, and DNP3.

Desirable Skills and Knowledge:

  • Experience with database management systems, such as MS SQL Server.
  • Knowledge of operating system management, including MS Windows 10 and MS Windows Server 2019.
  • Programming language skills, including C#, C++, and Visual Basic.

Regulatory Standards:

  • Familiarity with regulatory standards in the Mexican electrical market, including the Network Code and Microgrids.

Portfolio of Offerings:

  • Knowledge of Schneider Electric's portfolio of offerings, including PSO (Power SCADA Operation) and PME (Power Monitoring Expert).


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