Security Officer

hace 4 semanas


Ciudad de México, Ciudad de México Accor Hotels A tiempo completo
Job Title: Security Officer - Guest Experience Specialist

We are seeking a skilled Security Officer to join our team at the Fairmont Washington, D.C.

This role is responsible for providing exceptional guest service in a friendly, welcoming, and courteous manner, while maintaining a safe and secure environment for all hotel guests and colleagues.

Key Responsibilities:

  • Continuously demonstrate the Service Principles with every interaction with the guest and colleagues.
  • Assist the team and guests by undertaking other duties and responsibilities as requested.
  • Patrol lobbies, corridors, and public rooms to detect fires, unsafe conditions, and missing or inoperative safety equipment.
  • Warn or eject troublemakers, and caution careless persons.
  • Obtain assistance for accident victims and write accident reports.
  • Assist management and enforcement officers in emergency situations.
  • Receive and deliver faxes and packages.
  • Conduct bag checks on all people entering and exiting the hotel through the employee entrance.
  • Respond to reports of suspicious behavior or security threats.
  • Aid as requested in the special security needs of high-profile guests.
  • Comply with legal regulations pertaining to Security and law enforcement, and respect confidentiality requirements of the department.

Requirements:

  • Intermediate-advanced skills in Microsoft Office applications.
  • Previous exposure to hospitality Security strongly preferred.
  • Ability to obtain the Security Officer Commission required and must have a valid security license.
  • Excellent verbal and written English.

All your information will be kept confidential according to EEO guidelines.


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