Insurance Operations Professional III

hace 2 semanas


Tijuana, Baja California, México Allstate A tiempo completo

At Allstate, we strive to be industry leaders in property and casualty insurance servicing.

We are seeking an Insurance Operations Professional III to join our team. In this role, you will facilitate the achievement of service level agreements by mentoring peers, reviewing and verifying complex insurance-related documentation, and updating the system of record as required.

Key Responsibilities:

- Mentor peers by sharing knowledge and providing advice and assistance

- Perform data entry to keep logs, records, and files up-to-date and readily accessible

- Process multiple insurance-related documentation queues by reviewing and verifying complex data, resolving exceptions, and updating clients' systems of record to ensure accuracy and completeness of database information

- Facilitate the success of the insurance operations team by resolving basic escalated issues and guiding peers on best practices to increase effectiveness and efficiency of processing functions

- Deliver on service level agreements by completing a high volume of data entry and processing multiple insurance-related documentation queues quickly and accurately to meet department quality and productivity standards

Education and Experience:

- High School Diploma or GED (preferred)

- 0-2 years experience (preferred)

Functional Skills:

- Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint)

- Effective verbal and written communication skills

- Ability to utilize established procedures to guide decision-making

Compensation and Benefits:

We offer competitive compensation for this role, estimated at $250,000 - $500,000 per year based on experience, with benefits that include a comprehensive health insurance package, retirement plan, and paid time off.

About Us:

Allstate is committed to empowering everyone to lead, drive change, and give back where they work and live. We value diversity and inclusion and have been recognized for our efforts in these areas.


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