Game Support Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Lionbridge A tiempo completo

**Game Support Specialist**

We are seeking a skilled Game Support Specialist to join our team at Lionbridge Games. As a key member of our customer support team, you will be responsible for providing top-notch support to our players, ensuring they have an exceptional gaming experience.

**Key Responsibilities**

  • Provide timely and professional support to players through various channels, including tickets, chat, and phone.
  • Troubleshoot technical issues, including software, hardware, and connectivity problems.
  • Collect and document player feedback, identifying trends and areas for improvement.
  • Collaborate with internal teams to resolve issues and implement changes.
  • Develop and maintain knowledge of our games, including features, updates, and technical requirements.

**Requirements**

  • Excellent English communication skills (written and verbal).
  • Strong customer service skills with the ability to empathize with players.
  • Strong problem-solving and troubleshooting skills.
  • Ability to work in a team environment.
  • Flexibility to work in shifts, including weekends and holidays.

**What We Offer**

  • Contract of employment with employee benefits package.
  • Opportunity to work with a leading tech company.
  • Access to training and development opportunities.
  • Collaborative and dynamic work environment.

**About Us**

Lionbridge Games is committed to providing a safe and inclusive environment for our players and employees. We are an equal opportunities employer and welcome applications from diverse candidates.



  • Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Job Opportunity:We are seeking a skilled Game Quality Assurance Specialist to join our team at Lionbridge Games.About the Role:As a Game Quality Assurance Specialist, you will be responsible for testing and ensuring the high quality of our games before they are released to the public.Your Key Responsibilities:Play assigned games to completion to identify any...


  • Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Job Title: Customer Support SpecialistLocation: Mexico City, MexicoEmployment Type: Full-Time On-SiteCompany: Lionbridge GamesAbout Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise.**Job Summary**:We are seeking a highly...

  • Gaming Support Specialist

    hace 4 semanas


    Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    At Lionbridge Games, we're seeking a skilled Gaming Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing expert assistance to players, resolving complex issues, and ensuring our support processes are efficient.Key Responsibilities:Provide expert-level support to players, addressing complex issues,...


  • Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Job SummaryWe are seeking a skilled Customer Support Specialist to join our team at Lionbridge Games. As a key member of our support team, you will be responsible for providing exceptional customer service to players, resolving technical issues, and collecting feedback to improve our game.Key ResponsibilitiesProvide timely and professional responses to...


  • Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Video Game Tester RoleWe are seeking a skilled Video Game Tester to join our team in Mexico City. As a Video Game Tester, you will be responsible for testing and ensuring the quality of video games before their release.Key ResponsibilitiesTest and evaluate video games to identify any bugs or issuesReport any defects or problems found during...

  • Game Tester

    hace 4 semanas


    Ciudad de México, Ciudad de México Lionbridge A tiempo completo

    Unlock Your Gaming PotentialAre you a passionate gamer looking to turn your hobby into a career? Do you have a keen eye for detail and a love for video games? We're seeking a skilled Game Tester to join our team at Lionbridge Games.Key Responsibilities:Play assigned games to completion, ensuring high-quality testing and feedbackExecute and update test cases,...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide top-notch assistance to our customers. As a Technical Support Specialist, you will be responsible for diagnosing and resolving software and hardware issues, as well as helping our customers install applications and programs.Key Responsibilities* Provide technical...


  • Ciudad de México, Ciudad de México Gigamon A tiempo completo

    About the RoleGigamon is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for delivering exceptional user support to our customers and partners.Key ResponsibilitiesProvide technical support to customers and partners through various channels, including phone, email, and...

  • Support Specialist

    hace 7 días


    Ciudad de México, Ciudad de México Horry County Schools A tiempo completo

    Job OverviewWe are seeking a highly motivated and dedicated Support Specialist to join our team at Horry County Schools. This role is ideal for individuals who are passionate about supporting students and contributing to the effective operation of our school.


  • Ciudad de México, Ciudad de México Netflix A tiempo completo

    About NetflixWe are an innovative company seeking a highly organized and skilled Executive Support Specialist to join our Latin America Pan-Regional PR teams.


  • Ciudad de México, Ciudad de México Alia Integrando Talento A tiempo completo

    Alia Integrando Talento is seeking a skilled Technical Support Specialist to join its team.As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Your expertise in networking and security will be essential in resolving complex issues and ensuring the smooth operation of our cloud...


  • Ciudad de México, Ciudad de México FIS A tiempo completo

    Job SummaryFIS is seeking a highly experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing expert-level technical support to our customers.Key ResponsibilitiesRespond to complex technical issues and provide timely resolutionsCollaborate with design engineering and software...


  • Ciudad de México, Ciudad de México Wipro A tiempo completo

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Wipro. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients. Key Responsibilities: Troubleshoot hardware and software issues Provide technical support via phone, email, or chat Collaborate with internal...


  • Ciudad de México, Ciudad de México Takeda A tiempo completo

    Job Title: Business Support SpecialistJob Summary:We are seeking a highly organized and detail-oriented Business Support Specialist to join our team. The successful candidate will provide administrative support to our global development teams, ensuring seamless operations and exceptional customer service.Key Responsibilities:Provide administrative support to...


  • Ciudad de México, Ciudad de México Recooty A tiempo completo

    Role OverviewWe are seeking a skilled Technical Support Specialist to join our team at Recooty. As a Technical Support Specialist, you will play a critical role in providing top-notch customer service and technical support to our clients.Key ResponsibilitiesAssist customers with technical customer service inquiries and requests via emailOptimize front-end...


  • Ciudad de México, Ciudad de México Avaya A tiempo completo

    About the OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team at Avaya. As a Technical Support Specialist, you will be responsible for providing onsite support of systems in production subsystems and/or software and/or hardware applications to customers or field personnel using remote and telephone diagnostic...


  • Ciudad de México, Ciudad de México Datadog A tiempo completo

    Technical Support SpecialistMexico City, MexicoDatadog's Technical Solutions team is seeking a Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers via multiple channels, including ticketing systems, live chat, phone, and screen sharing tools.Key...

  • Support Specialist

    hace 3 semanas


    Ciudad de México, Ciudad de México Indrive A tiempo completo

    Indrive is seeking a highly motivated and dedicated Technical Support Specialist to join our team. The ideal candidate will have excellent communication skills and be able to provide top-notch customer support.Key responsibilities include:• Continuous improvement of customer support processes to ensure quick and high-quality service to customers.•...

  • IT Support Specialist

    hace 4 semanas


    Naucalpan de Juárez, México Sybex Support Services Llc A tiempo completo

    Job SummaryWe are seeking a skilled IT Support Specialist to join our team at Sybex Support Services Llc. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with other IT teams to ensure seamless service delivery.Key ResponsibilitiesProvide...


  • Ciudad de México, Ciudad de México Bounteous A tiempo completo

    Job Title: Java L2 Support SpecialistBounteous x Accolite is seeking a highly skilled Java L2 Support Specialist to join our team. As a Java L2 Support Specialist, you will be responsible for providing technical support for Java applications, identifying and resolving complex issues, and collaborating with cross-functional teams to ensure seamless delivery...