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We are seeking a highly motivated and detail-oriented Logistics Representative to join our Customer Service Department based in Juriquilla, Qro. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring timely and accurate delivery of freight, and building strong relationships with our clients.
Key Responsibilities- Customer Service: Engage with customers in a friendly, professional, and inviting manner to build lasting relationships.
- Freight Management: Provide track and trace updates, update customers on shipment status, and resolve customer-specific freight issues.
- Order Processing: Enter, update, and process customer orders on various interfaces.
- Coordination: Ensure pickup and delivery appointments for drivers, coordinate with other departments to clear customs paperwork, and follow established procedures for processing bills.
- Language Skills: Fluency in English and Spanish is a must.
- Experience: +3 years of experience as Customer Service in the transportation field.
- Education: College diploma or university degree.
- Skills: Ability to solve problems, prioritize tasks, and multitask, with proficiency in Microsoft Office and aptitude to learn new software and systems.
- Competitive Pay: We offer a competitive pay package.
- Career Growth: Opportunities for career growth and professional development.
- Benefits Package: Savings fund, food coupons, and Christmas bonus.
Charger Logistics is an equal opportunities employer and welcomes qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.
