Customer Service Team Lead

We are seeking a highly skilled Customer Service Team Lead to join our team at Citi. This is an exciting opportunity to lead a team of customer service representatives and contribute to the success of our organization.As a Customer Service Team Lead, you will be responsible for supervising a small team of customer service representatives and ensuring that...

Job SummaryWe are seeking an experienced Customer Service Team Lead to join our team in a night shift role. As a Team Lead, you will be responsible for supervising a small team of Customer Service representatives and ensuring that they meet performance and quality expectations.Key Responsibilities:Supervise a team of up to 10 Customer Service...

The Customer Service Team Leader position is a pivotal role at Citi, requiring strong leadership and customer service skills. As the intermediary between the Customer Service team and management, this individual oversees daily workflow to ensure that performance goals are met.**Key Responsibilities:**Team Management: Delegate tasks effectively to a small...

The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Support Customer Service unit,...

At Citi, we're seeking a seasoned Collections Team Lead to spearhead our day-to-day operations and drive success in the call center area. As a key member of our team, you'll work closely with our manager to ensure smooth workflow and achieve predetermined goals.The ideal candidate will possess strong communication skills, solid PC skills, and the ability to...

The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

IMPORTANTE EMPRESA AUTOMOTRIZ **Solicita Customer Service Sr.** Actividades: Administrar la demanda del cliente con el propósito de asegurar el cumplimiento al KPI entregas al 100% en tiempo y forma para los mismos. **Requisitos**: - Ing. Industrial, LAE o Afín, Lic. Relaciones Internacionales - 3 a 5 años de experiência en puesto similar. - ingles...

At Citi, we are seeking a highly skilled Collections Team Lead to oversee our team of collection specialists. This is a dynamic role that requires exceptional leadership and communication skills, as well as a deep understanding of financial services and regulations.About the Role:This is an exciting opportunity for a seasoned professional to lead a...

The Service Team Lead is an entry-level position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

**Responsibilities**: - Assist day to day operations of the call center area to ensure smooth work flow and to achieve predetermined goals. - Assist manager with coaching a team of approx 35-45 representatives in a manner that ensures high quality customer care, focused on building and retaining valuable customer relationships and committed to the delivery...

Citi is a leading global bank seeking a highly motivated Sales Coach Jr to join our team. This role offers an exciting opportunity for career advancement and professional growth.Job Overview:The Sales Coach Jr will be responsible for executing customer service activities, ensuring adherence to Citi's policies and guidelines. Key objectives include resolving...

Oficina de Seguros busca: **Customer Service / Auxiliar Administrativo** Actividades: - Contactar prospectos y clientes - Comunicación, eventos y todo lo relacionado a experiências para el cliente - Manejo de redes sociales **Requisitos**: - Carrera técnica Administrativa o Licenciatura Trunca, o recién egresados - Buena presentación - Atención al...

The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Support Customer Service unit,...

The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

The Customer Service Team Coordinator is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Support Customer Service unit,...

The Service Supervisor is an intermediate position responsible for supervising the daily workflow of a Customer Service team in coordination with the Customer Service function. The overall objective is to delegate and supervise tasks of the team while ensuring individual and group performance goals are met. **Responsibilities**: - Allocate work for small...

The Service Associate position is an entry-level position responsible for executing customer service activities, while ensuring adherence to Citi’s policies and guidelines, in coordination with the Customer Service function. The overall objective is to resolve client inquiries and issues and to provide on-going customer support. **Responsibilities**: -...

Citi seeks a highly motivated Service Analyst 1 to execute day-to-day customer service activities, ensuring adherence to company policies and guidelines. This entry-level position aims to resolve client inquiries, provide ongoing support, and contribute to the overall success of our team.Key Responsibilities:Assist with administration of compliance...