Customer Support Specialist II
hace 4 semanas
**About the Role**
Uber Freight is seeking a skilled Customer Support Specialist II to manage transportation functions and provide excellent customer service. Key responsibilities include:
- Booking, shipping, tracking, and billing on import and export shipments
- Securing capacity for loads and leveraging carrier relationships to influence capacity awards
- Determining eligibility for additional non-committed freight and contacting carriers to obtain status of load-tendered shipments
- Updating load status in the system and notifying shippers and receivers of load status and rescheduling pick-up/delivery appointments when necessary
- Establishing and maintaining effective relationships with shippers and receivers through professional and timely communications and inquiry responses
**Basic Qualifications**
- 1-2 years related experience
- Bachelor's degree
- Advanced Spanish and English written, oral, and presentation communication skills
**Preferred Qualifications**
- Knowledge of Freight Industry
- Reporting and Analytics
- Microsoft Excel
**Skills**: Required
- Interpersonal Skills
- Microsoft Outlook
**Behaviors**: Required
- Enthusiastic
- Detail Oriented
- Team Player
**Motivations**: Required
- Job Security
- Financial
- Goal Completion
-
Customer Support Operations Specialist
hace 1 semana
Santiago de Querétaro, Querétaro de Arteaga, México Ericsson A tiempo completoRole OverviewWe are seeking a skilled Customer Support Operations Specialist to join our team at Ericsson.
-
Senior Customer Support Specialist
hace 3 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ericsson A tiempo completoAbout the Role: We are seeking an experienced Senior Customer Support Specialist to join our team at Ericsson. The successful candidate will be responsible for managing, administering, and optimizing our customer support tools, taking the lead in performance reporting, process management, and contract management. As the primary contact point for emergency...
-
IT Operations Specialist II
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México TE Connectivity A tiempo completoAt TE Connectivity, we are seeking a skilled IT Operations Specialist II to join our team. The ideal candidate will have a strong background in IT operations and be able to support the installation and configuration of computer systems.Responsibilities:Support hardware installation and configuration of computer systems.Monitor and troubleshoot equipment to...
-
Data Center Specialist II
hace 6 días
Santiago de Querétaro, Querétaro de Arteaga, México Microsoft A tiempo completoThis role is an exciting opportunity to work as a Data Center Specialist II at Microsoft in Queretaro, Mexico.The ideal candidate will have 1+ year(s) of experience in repairs of computer hardware, servers, fiber optics and components supporting IT equipment.Familiarity with standard processes and procedures for preparing, installing, performing diagnostics,...
-
Customer Support Associate
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Kerry A tiempo completoAbout KerryKerry is a leading global taste and nutrition company. Our mission is to create healthier, tastier, and more sustainable products for billions worldwide.The Customer Care Support Specialist role involves delivering exceptional customer experiences by providing critical support in line with agreed service levels. The specialist must demonstrate...
-
Customer Service Representative II
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completoAbout Mitsubishi Electric Automation, Inc.Mitsubishi Electric Automation, Inc. (MEAU) is a leading provider of automation solutions and products. We are seeking an experienced Customer Service Representative II to join our team in providing exceptional customer service and support.Job SummaryThe Customer Service Representative II will be responsible for all...
-
Global Customer Experience Support Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Kerry A tiempo completoAbout Kerry:Kerry is the world's leading taste and nutrition company serving the food, beverage, and pharmaceutical industries. We partner with customers to create healthier, tastier, and more sustainable products consumed by billions worldwide.About the Role:The Global Customer Experience Support Specialist delivers exceptional support for our customers....
-
Operations Support Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México ArcelorMittal A tiempo completoJob SummaryWe are seeking an Operations Support Specialist to join our team at ArcelorMittal. The successful candidate will provide support to the Flat or Long Products sales team within the U.S. and/or Canada selling markets.Support the sales team by analyzing purchase orders from customers for entry into SAP.Communicate with mill contacts to ensure overall...
-
Technical Support Specialist
hace 1 mes
Santiago de Querétaro, Querétaro de Arteaga, México Siemens Energy A tiempo completoAbout the RoleAs a Technical Support Specialist at Siemens Energy, you will be responsible for providing technical solutions to customers' issues, supporting field service teams, and monitoring the Latin America fleet.Key ResponsibilitiesSupport regional clients with technical inquiries related to outages in sync with local and PL Technical Support...
-
Customer Service Representative II
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completoPosition Summary:We are seeking a highly skilled Customer Service Representative II to join our team at Mitsubishi Electric Automation, Inc. (MEAU). This role is responsible for all aspects of order fulfillment from order entry to billing, as well as providing support to customers, regional sales personnel, and field service technicians.Key...
-
Customer Support Specialist in Automation
hace 6 días
Santiago de Querétaro, Querétaro de Arteaga, México Abb A tiempo completo**About ABB:**A leading technology company, empowering everyone to create sustainable solutions.**Role and Responsibilities:**As a Sales Support Specialist at ABB, you will be part of a dynamic team dedicated to addressing global challenges. Your role will involve working closely with the Channel Manager to provide exceptional customer support and...
-
Telecom Support Specialist
hace 4 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ericsson A tiempo completoAbout the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Telecom Support Specialist. As a key member of our Customer Support department, you will be responsible for providing technical assistance to customers, troubleshooting and resolving issues, and collaborating with internal teams to ensure seamless service...
-
Digital Product Support Specialist
hace 6 horas
Santiago de Querétaro, Querétaro de Arteaga, México Eaton Corporation A tiempo completoEaton Corporation is seeking a highly skilled Digital Product Support Specialist to join our team.About the RoleWe are committed to delivering exceptional support to our customers, and this role plays a critical part in achieving that goal. As a Digital Product Support Specialist, you will be responsible for providing technical assistance to customers across...
-
Global Support Specialist
hace 7 días
Santiago de Querétaro, Querétaro de Arteaga, México Scalepex A tiempo completoRole OverviewWe are seeking a highly skilled Global Support Specialist to join our team at Scalepex. As the frontline ambassador of our brand and clients, you will be responsible for providing exceptional customer service and support.About UsAt Scalepex, we specialize in providing nearshore solutions that connect businesses with top-tier professionals from...
-
Technical Support Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completoRia is a leading money transfer company committed to helping businesses and individuals thrive through fast and secure transfers of funds across borders at a great value.As a Technical Support Specialist, you will play a critical role in delivering exceptional customer service by providing first-level technical support to our agents. This involves...
-
Customer Service Specialist
hace 6 días
Santiago de Querétaro, Querétaro de Arteaga, México Mitsubishi Electric Automation, Inc. (MEAU) A tiempo completoJob DescriptionMitsubishi Electric Automation, Inc. (MEAU) is seeking a highly skilled Customer Service Specialist to join our team.About the RoleThis is an excellent opportunity for a customer-focused individual to provide exceptional support to MEAU customers, regional sales personnel, and field service technicians.Key ResponsibilitiesProvide timely and...
-
IT Support Specialist
hace 3 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completoRia is a leading provider of remittance payment services. We are seeking a talented IT Support Specialist to join our team.Key Responsibilities:- Dispatch tickets to IT technicians or support staff based on expertise, workload, and priority.- Serve as the main point of contact between IT staff and end-users, providing updates on ticket status and managing...
-
Senior Technical Support Specialist
hace 2 semanas
Santiago de Querétaro, Querétaro de Arteaga, México Siemens Energy A tiempo completoTechnical Support Specialist RoleWe are seeking a technical expert to join our Latin America Technical Services team. As a Regional Application Engineer MGT, you will be responsible for providing technical solutions to customers, supporting our field service teams, and monitoring the entire Latin America fleet.About the JobKey responsibilities...
-
Key Accounts Support Specialist
hace 7 días
Santiago de Querétaro, Querétaro de Arteaga, México ArcelorMittal A tiempo completoJob Overview">We are seeking a highly skilled and experienced Key Accounts Support Specialist to join our team at ArcelorMittal. As a key member of our sales team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.">About the Role">This is an exciting opportunity to work in a dynamic and...
-
IT Support Specialist
hace 7 días
Santiago de Querétaro, Querétaro de Arteaga, México Nilfisk Group A tiempo completoNilfisk Group is a leading provider of cleaning solutions, committed to delivering exceptional service and support to our customers.Salary InformationThe estimated annual salary for this position is approximately $60,000-$80,000, depending on location and experience.Job DescriptionWe are seeking an experienced IT Support Specialist to join our team in...