Hospitality Ambassador
hace 1 semana
We are a leading hospitality company in Mexico, renowned for our exceptional service and commitment to excellence. Our team is dedicated to providing an unforgettable experience for our guests, and we are seeking a talented individual to join our team as a Host Concierge.
The ideal candidate will be responsible for ensuring that our guests feel welcome and comfortable throughout their stay, providing personalized attention and exceeding their expectations. We are looking for someone with a passion for delivering exceptional customer service, a strong work ethic, and the ability to work effectively in a fast-paced environment.
Responsibilities:
- Welcome and serve guests in accordance with our high standards of service.
- Coordinate activities to achieve guest comfort and attention, including booking reservations and ensuring lounge areas are clean and tidy.
- Supervise staff to ensure they are performing their duties effectively and provide support as needed.
- Promote a culture of excellence and encourage staff to go above and beyond to delight our guests.
Requirements:
- High school diploma or equivalent required.
- Minimum 2 years of experience in the hotel and/or restaurant industry.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and adapt to changing circumstances.
- Proficiency in English is essential.
We offer:
- A competitive salary of $16,000 - $17,000 per month.
- Restaurant vouchers and legal benefits.
- A bonus for proficiency in additional languages (German, Japanese, and/or French).
- A dynamic and supportive work environment.
Job Type: Full-time.
Work Hours: Rotating shifts, 8 hours per day.
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