Delivery Operations Manager

hace 7 días


Guadalajara, Jalisco, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

At Servicios Comerciales Amazon Mexico S. de R.L. de C.V., we're committed to delivering exceptional customer experiences. To achieve this, we need talented professionals who can lead our delivery operations.

About the Role

We are seeking a highly skilled Delivery Operations Manager to join our team in Mexico. As a key member of our logistics team, you will be responsible for overseeing the day-to-day management of our delivery stations, ensuring that orders are delivered efficiently and effectively to our customers.

Key Responsibilities
  • Review operational forecasts and determine productivity requirements for sort operations, manage a team to meet all building's goals.
  • Support all safety programs to ensure a safe work environment for all associates and Delivery Service Providers.
  • Proactively identify and lead process improvement initiatives and Lean tools.
Requirements

To succeed in this role, you will need:

  • A completed Bachelor's Degree or 2+ years Amazon experience.
  • 2+ years of direct management experience for employees and their performance.
  • 2+ years of experience with performance metrics and process improvement (why-why, data analysis tools).
  • Flexibility to work weekends and/or overnight shifts if needed. Availability to work 50% of the time on a night shift.
  • Fluent in both Spanish and English.
Preferred Qualifications

Prior experience as a manager in a delivery, manufacturing, production, or distribution environment would be an asset. Additionally, knowledge of 3PL operations and long-term career development in Logistics & Transportation would be beneficial.

Compensation and Benefits

The estimated salary for this role is approximately $65,000 - $85,000 per annum, depending on location and experience. We also offer a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.



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