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Senior Sales Operations Specialist
hace 1 semana
About the Role
">At Iron Mountain, we're committed to delivering innovative solutions that make a positive impact for our customers and employees. We're seeking a highly skilled Senior Sales Operations Specialist to support our sales teams in administrative functions such as order processing, customer quoting, and sales information management.
">Job Summary
">This role operates within the Sales Support and Administration function, offering broad expertise across multiple disciplines. As a Senior Sales Operations Specialist, you will provide administrative support to sales representatives and channel partners, analyze data trends, and collaborate with global teams to drive decision-making and operational improvements.
">Responsibilities
">- Provide administrative support to sales representatives and channel partners, including order processing, customer quotes, and sales information management.
- Analyze data trends, visualize insights, and ask critical questions to drive decision-making and operational improvements.
- Collaborate with global teams across different cultures and languages to address and solve operational needs.
- Engage with production, management, leadership, and key partners in finance, operations, and legal to support business operations.
- Conduct forecasting and variance analysis to understand key financial metrics and inform decision-making.
- Transform key performance indicators (KPIs) into actionable and measurable plans to drive business success.
- Manage data collection, normalization, and exception reporting across multiple groups and stakeholders.
- Maintain and update business operational models based on financial changes, new products, and other influencing factors.
- Partner with global teams and leadership to develop, launch, and roadmap operational management platform technology using SCRUM/engineering methodologies.
- Interpret commercial contract terms related to Statements of Work (SOW), Master Service Agreements (MSA), & pricing models.
Requirements
">To be successful in this role, you will need:
">- A strong understanding of financial analysis, including concepts like time value of money, depreciation, fixed cost allocation, and return on investment.
- Proven experience in leading deal discussions, performing financial analysis of costs and prices, and applying negotiation strategies.
- Excellent financial modeling skills, particularly using Excel.
- A strong desire to support commercial partners by ensuring an efficient and transparent approval process.
- Outstanding communication and relationship-building skills to foster trust with global stakeholders and cross-functional teams.
- Knowledge of leveraging technology in workflows, analysis, and reporting to enhance business operations.
- Familiarity with LEAN and Six Sigma principles.
- Advanced spreadsheet skills and experience using Salesforce.
- Proficiency with Google Workspace and Data Studio for data management and analysis.
- Experience working with and managing remote teams effectively.
What We Offer
">We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience, plus a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
">How to Apply
">If you're a motivated and detail-oriented individual with a passion for sales operations, please submit your resume and cover letter for consideration.