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Claims Adjuster Supervisor
hace 2 meses
Job Summary
We are seeking a highly skilled Claims Adjuster Supervisor to lead our claims adjusting team at GGA Solutions. As a Claims Adjuster Supervisor, you will be responsible for providing leadership and supervision to a team of claims adjusters, investigating and maintaining property/casualty claims, and determining liability.
Key Responsibilities
- Leadership and Supervision
- Creates a collaborative, performance-driven work environment by facilitating and fostering trust, transparency, and inclusion.
- Works with team members to set clear goals, provide feedback, perform performance assessments, and support ongoing development.
- Claims Adjusting
- Investigates and maintains property/casualty claims.
- Determines liability, secures information, reviews coverages, arranges appraisals, and settles claims.
- Compliance and Risk Management
- Complies with US Unfair Claims Practices Acts and ensures handling of claims in good faith.
- Adheres to Local and Corporate Guidelines, Company Claim Bulletins, and the Company Code of Ethics.
- Communication and Customer Service
- Responds to inquiries and handles complaints from individuals or their representatives, insurance departments, Consumer Affairs, and other agencies.
Requirements
- Education and Experience
- Bachelor's Degree, or equivalent and/or 15 years of professional work experience in customer service or sales.
- Previous supervisory experience is a must.
- Auto claims experience is not required; however, similar work experience is required.
- Language Skills
- Proficient English is required.
- Excellent oral and written communication skills a must.
Benefits
- Competitive Salary
- Comprehensive Benefits Package
