Principal Solution Architect

hace 1 mes

Ciudad de México, Ciudad de México Syneos Health, Inc. A tiempo completo

About the Role

Syneos Health, Inc. is seeking a highly skilled Principal Solution Architect to join our team. As a key member of our organization, you will be responsible for the deployment and support of systems and platforms for one or more departments.

Key Responsibilities

  • Develops and maintains platform architecture in collaboration with the platform vendors, infrastructure architects, and stakeholders.
  • Serves as the technical lead for implementation, upgrade, migration, and decommission projects.
  • Establishes platform system administrations process and best practices and works with the support organization to ensure appropriate support is provided.
  • Reviews vendor feature roadmaps, tracks release plans and features, and advises management on upgrade planning and change management.
  • Plans and implements tools, utilities, and reports that help monitor the platform and continuously assess usage and issues.
  • Collaborates with key business stakeholders and subject matter experts.
  • Analyzes and solves operational and optimization issues.
  • Prepares and delivers presentations to management that inform them of issues and opportunities with our systems and platforms.
  • Provides expert level support for deployed solutions, interfacing with support staff and helping them to resolve issues within defined SLAs.

Requirements

  • Experience demonstrating an increasing level of technical lead responsibility delivering and maintaining systems and platforms at the enterprise level.
  • Must possess substantial hands-on experience deploying, maintaining, and supporting solutions deployed for clinical business unit.

About Syneos Health, Inc.

Syneos Health, Inc. is a leading integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.

Syneos Health, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status.

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