Herradura Homeplace Coordinator

**About Us**

Brown-Forman is a leading spirits and wine company that has been a leader in the industry for over 150 years. We pride ourselves on our values-driven culture and commitment to excellence in everything we do.

**Job Summary**

We are seeking a highly skilled and experienced professional to join our team as a Herradura Homeplace Coordinator. This role will be responsible for orchestrating visits to Casa Herradura, collaborating with internal and external partners to provide a premium visitor experience, and supporting the Homeplace Manager in general homeplace management activities.

**Key Responsibilities**

• Serves as the Manager on Duty when the Homeplace Manager is not onsite.
• Serves as the primary contact and lead for Trade/Media/By the Barrel/Business Relations.
• Develops and maintains effective relationships with internal and external stakeholders, including sales, marketing, government relations, and vendors.
• Maintains strong working relationships with the Casa Herradura production team and ensures clear and thorough communication regarding homeplace activities.
• Proactively communicates planned activities to the Homeplace Manager and Homeplace Team.
• Responsible for scheduling team members to host and execute Trade/Media/By the Barrel/Business Relations guest experiences.
• Hosts groups and leads tours as needed.
• Coordinates brand education training for guest services and the retail team.
• Champions risk management and safety protocols for all activities and services related to the homeplace groups under their care.
• Utilizes XOLA event software system for scheduling, billing, and revenue tracking.
• Captures guest feedback, tracks, and reports guest counts monthly.
• Keeps month-end reports accurate and works closely with the homeplace analyst, finance, and accounting team to code monthly invoices.

**Retail Responsibilities**

• Represents the Casa Herradura brands and Distillery by being knowledgeable of all products.
• Educates guests on Casa Herradura products and history to promote and sell bottles and other Casa Herradura products.
• Ensures all state laws regarding alcohol sales are being followed at all times.
• Operates SAP ERP, Salesforce, and current POS System.
• Can perform opening and closing procedures for the store as needed.
• Learns and performs accurate engraving of bottles and performs a quality check.
• Assists in inventory cycle counts and yearly counts.

**Requirements**

• Bachelor's Degree
• 2-5 years of experience in the hospitality and/or meeting planning industry